Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows 7 not genuine problem

20 May 2014   #1

Windows 7 pro x64
Windows 7 not genuine problem


I have 2 computers with same problem. Computer is Dell 3020 SSF and it came with windows 7 pro english downgraded from windows 8. There was no language select on 1st start-up and i needed to re-install windows 7 with finnish language. After 1 month these 2 computers gives me activation error, or not genuine thingy. I ran the diagnostic on one of these machines and i hope it tells something for you. These computers dont have any serial stickers on them, so they are OEM type and the media i used to install finnish language windows 7, was OEM also. The only reason that i came up with would be that i need to use dell's installation media ?

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {A8323B3A-325C-4DE9-87DB-FB51D9F55274}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A8323B3A-325C-4DE9-87DB-FB51D9F55274}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-3201449168-2198693659-3754452433</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 3020</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="7"/><Date>20140107000000.000000+000</Date></BIOS><HWID>9C8A3E07018400F4</HWID><UserLCID>040B</UserLCID><SystemLCID>040B</SystemLCID><TimeZone>Suomen normaaliaika(GMT+02:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Ohjelmistojen käyttöoikeuspalvelun versio: 6.1.7601.17514

Nimi: Windows(R) 7, Professional edition
Kuvaus: Windows Operating System - Windows(R) 7, OEM_SLP channel
Aktivointitunnus: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Sovelluksen tunnus: 55c92734-d682-4d71-983e-d6ec3f16059f
Laajennettu PID: 00371-00178-926-700008-02-1035-7601.0000-1362014
Asennuksen tunnus: 006236268071083775229862752790394110301303597666443450
Suoritinvarmenteen URL:
Konevarmenteen URL:
Käyttöoikeuden URL:
Tuotevarmenteen URL:
Osittainen tuotetunnus: 6P6GT
Käyttöoikeustila: ilmoitus
Ilmoituksen syy: 0xC004F063.
Jäljellä olevat Windowsin käyttöoikeuden tilan palautuskerrat: 4
Luotettu aika: 16.5.2014 10:41:17

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:15:2014 15:13
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          CBX3   
  FACP            DELL          CBX3   
  HPET            DELL          CBX3   
  MCFG            DELL          CBX3   
  FPDT            DELL          CBX3   
  SLIC            DELL          CBX3   
  LPIT            DELL          CBX3   
  SSDT            PmRef        Cpu0Ist
  SSDT            PmRef        Cpu0Ist
  SSDT            PmRef        Cpu0Ist
  SSDT            PmRef        Cpu0Ist
  SSDT            PmRef        Cpu0Ist
  MSDM            DELL          CBX3

My System SpecsSystem Spec
20 May 2014   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

What media did you use for the reinstall?
You MUST use the manufacturer's Recovery media for this operation, as inly that will have the proper licenses embedded for activation purposes together with the SLIC table in the machine's BIOS.
See if HP will provide Finnish Recovery media for you - you will probably have to pay for it, but if the two machines are the same model, you will only need one copy which you can use for both.
My System SpecsSystem Spec

 Windows 7 not genuine problem

Thread Tools

Similar help and support threads
Thread Forum
Windows Genuine problem
As many other people, I'm having the "Windows not Genuine" popup and I would like to get a bit of guidance on it on how to solve it. It appears that my updates have failed too for a long time but i guess these problems are related. I ran the MGADiag tool and got this result: Diagnostic Report...
Windows Updates & Activation
Another non genuine copy of Windows that is in fact genuine problem
There was a 5 page thread on trying to downgrade from Ultimate to Win 7 Pro but I thought I should start a new thread. I have a thead on a different forum but was hoping someone here might know the answer. Users computer says Windows is not genuine, was 7 pro, in Sept 2013 we upgraded to...
Windows Updates & Activation
Windows Genuine problem
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc= Windows Product ID:...
Windows Updates & Activation
Windows 7 genuine problem.
So i buyed a brandnew laptop for alomst a year ago. It has been working fine but a few days ago i saw a message on a desktop saying: this copy of windows is not genuine build 7601. I tryed to reactivate windows with original key witch i found on coa stiker but a message appeared: the following...
Windows Updates & Activation
Windows 7 Not genuine Problem. And 404 error (security?) Problem.
Hi, ive had both of these problems for about two weeks and have tried to fix it myself. No luck at all. Dont no of their connected. Help on how to fix it would be greatly appreciated.
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 04:54.
Twitter Facebook Google+