New
#1
Windows 7 not genuine problem
Hello,
I have 2 computers with same problem. Computer is Dell 3020 SSF and it came with windows 7 pro english downgraded from windows 8. There was no language select on 1st start-up and i needed to re-install windows 7 with finnish language. After 1 month these 2 computers gives me activation error, or not genuine thingy. I ran the diagnostic on one of these machines and i hope it tells something for you. These computers dont have any serial stickers on them, so they are OEM type and the media i used to install finnish language windows 7, was OEM also. The only reason that i came up with would be that i need to use dell's installation media ?
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-788W3-H689G-6P6GT Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY= Windows Product ID: 00371-OEM-8992671-00008 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {A8323B3A-325C-4DE9-87DB-FB51D9F55274}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.140303-2144 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{A8323B3A-325C-4DE9-87DB-FB51D9F55274}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-3201449168-2198693659-3754452433</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 3020</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="7"/><Date>20140107000000.000000+000</Date></BIOS><HWID>9C8A3E07018400F4</HWID><UserLCID>040B</UserLCID><SystemLCID>040B</SystemLCID><TimeZone>Suomen normaaliaika(GMT+02:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>CBX3 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Ohjelmistojen käyttöoikeuspalvelun versio: 6.1.7601.17514 Nimi: Windows(R) 7, Professional edition Kuvaus: Windows Operating System - Windows(R) 7, OEM_SLP channel Aktivointitunnus: 50e329f7-a5fa-46b2-85fd-f224e5da7764 Sovelluksen tunnus: 55c92734-d682-4d71-983e-d6ec3f16059f Laajennettu PID: 00371-00178-926-700008-02-1035-7601.0000-1362014 Asennuksen tunnus: 006236268071083775229862752790394110301303597666443450 Suoritinvarmenteen URL: http://go.microsoft.com/fwlink/?LinkID=88338 Konevarmenteen URL: http://go.microsoft.com/fwlink/?LinkID=88339 Käyttöoikeuden URL: http://go.microsoft.com/fwlink/?LinkID=88341 Tuotevarmenteen URL: http://go.microsoft.com/fwlink/?LinkID=88340 Osittainen tuotetunnus: 6P6GT Käyttöoikeustila: ilmoitus Ilmoituksen syy: 0xC004F063. Jäljellä olevat Windowsin käyttöoikeuden tilan palautuskerrat: 4 Luotettu aika: 16.5.2014 10:41:17 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C533 HealthStatus: 0x0000000000000000 Event Time Stamp: 5:15:2014 15:13 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEA6GHIRbTYwhvKhPhmZqZmN2QOyPY= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL CBX3 FACP DELL CBX3 HPET DELL CBX3 MCFG DELL CBX3 FPDT DELL CBX3 SLIC DELL CBX3 LPIT DELL CBX3 SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist MSDM DELL CBX3