Windows 7 not genuine problem


  1. Posts : 1
    Windows 7 pro x64
       #1

    Windows 7 not genuine problem


    Hello,

    I have 2 computers with same problem. Computer is Dell 3020 SSF and it came with windows 7 pro english downgraded from windows 8. There was no language select on 1st start-up and i needed to re-install windows 7 with finnish language. After 1 month these 2 computers gives me activation error, or not genuine thingy. I ran the diagnostic on one of these machines and i hope it tells something for you. These computers dont have any serial stickers on them, so they are OEM type and the media i used to install finnish language windows 7, was OEM also. The only reason that i came up with would be that i need to use dell's installation media ?

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-788W3-H689G-6P6GT
    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
    Windows Product ID: 00371-OEM-8992671-00008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {A8323B3A-325C-4DE9-87DB-FB51D9F55274}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A8323B3A-325C-4DE9-87DB-FB51D9F55274}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-3201449168-2198693659-3754452433</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 3020</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="7"/><Date>20140107000000.000000+000</Date></BIOS><HWID>9C8A3E07018400F4</HWID><UserLCID>040B</UserLCID><SystemLCID>040B</SystemLCID><TimeZone>Suomen normaaliaika(GMT+02:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Ohjelmistojen käyttöoikeuspalvelun versio: 6.1.7601.17514
    
    Nimi: Windows(R) 7, Professional edition
    Kuvaus: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Aktivointitunnus: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Sovelluksen tunnus: 55c92734-d682-4d71-983e-d6ec3f16059f
    Laajennettu PID: 00371-00178-926-700008-02-1035-7601.0000-1362014
    Asennuksen tunnus: 006236268071083775229862752790394110301303597666443450
    Suoritinvarmenteen URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Konevarmenteen URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Käyttöoikeuden URL:     http://go.microsoft.com/fwlink/?LinkID=88341
    Tuotevarmenteen URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Osittainen tuotetunnus: 6P6GT
    Käyttöoikeustila: ilmoitus
    Ilmoituksen syy: 0xC004F063.
    Jäljellä olevat Windowsin käyttöoikeuden tilan palautuskerrat: 4
    Luotettu aika: 16.5.2014 10:41:17
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:15:2014 15:13
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEA6GHIRbTYwhvKhPhmZqZmN2QOyPY=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          CBX3   
      FACP            DELL          CBX3   
      HPET            DELL          CBX3   
      MCFG            DELL          CBX3   
      FPDT            DELL          CBX3   
      SLIC            DELL          CBX3   
      LPIT            DELL          CBX3   
      SSDT            PmRef        Cpu0Ist
      SSDT            PmRef        Cpu0Ist
      SSDT            PmRef        Cpu0Ist
      SSDT            PmRef        Cpu0Ist
      SSDT            PmRef        Cpu0Ist
      MSDM            DELL          CBX3
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    What media did you use for the reinstall?
    You MUST use the manufacturer's Recovery media for this operation, as inly that will have the proper licenses embedded for activation purposes together with the SLIC table in the machine's BIOS.
    See if HP will provide Finnish Recovery media for you - you will probably have to pay for it, but if the two machines are the same model, you will only need one copy which you can use for both.
      My Computer


 

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