New
#11
Odd - it's very rare that we get a 426 error in an MGADiag without it being SPPSVC with a problem - and we've done nothing in the way of a repair yet.
Can you run SFC now?
Windows Not Genuine (cannot activate via slui)
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New #12
Hi Noel,
Have tried to run SFC but still same message."Windows Resource Protection could not start the repair service". I have checked and restarted the Windows Modules Installer as Manual startup but there is no change.
Will also try to restart pc and run the command and update you.
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New #13
Your best option in that case is to run the CHKDSK and SFC in offline mode from a Repair Environment boot.
Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.
Log into your normal account.
You'll get a set of options - pick the Command Prompt one.
At the command prompt, type DIR C:\
- if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.
If not, try D:\ or E:\ (etc. until you get the right letter)
then type the following command
CHKDSK <drive>: /R
and wait for it to complete - it could take a few hours, depending on the size of the drive.
Once complete, type
sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows
where <drive> is the letter you found above.
(example - sfc /scannow /OFFBOOTDIR=P:\ /OFFWINDIR=P:\Windows)
Wait for the command to complete. (make a note of the response!).
Once it has, type EXIT and the pick the option to reboot.
Post another MGADiag report
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