Windows components do not appear in "view installed updates"

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  1. samsquared
    Posts : 8
    Windows 7 Professional 64 bit
    Thread Starter
       New #11

    Here's the output (I redirected to txt file to make it easier to read):

    Code:
     
 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2864058_SP1~31bf3856ad364e35~amd64~~6.1.1.1
    InstallClient    REG_SZ    WindowsUpdateAgent
    InstallName    REG_SZ    Package_for_KB2864058_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
    InstallLocation    REG_SZ    \\?\C:\windows\SoftwareDistribution\Download\ac4b1e890f757749c69058319c5f0e72\
    CurrentState    REG_DWORD    0x70
    SelfUpdate    REG_DWORD    0x0
    Visibility    REG_DWORD    0x2
    Trusted    REG_DWORD    0x1
    InstallTimeHigh    REG_DWORD    0x1cf5bf1
    InstallTimeLow    REG_DWORD    0xdce32194
    InstallUser    REG_SZ    S-1-5-21-2365010423-461186418-1105439653-1000
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2864058_SP1~31bf3856ad364e35~amd64~~6.1.1.1\Owners
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2864058~31bf3856ad364e35~amd64~~6.1.1.1
    InstallClient    REG_SZ    WindowsUpdateAgent
    InstallName    REG_SZ    update.mum
    InstallLocation    REG_SZ    \\?\C:\windows\SoftwareDistribution\Download\ac4b1e890f757749c69058319c5f0e72\
    CurrentState    REG_DWORD    0x70
    SelfUpdate    REG_DWORD    0x0
    Visibility    REG_DWORD    0x1
    Trusted    REG_DWORD    0x1
    InstallTimeHigh    REG_DWORD    0x1cf5bf1
    InstallTimeLow    REG_DWORD    0xdce582f4
    InstallUser    REG_SZ    S-1-5-21-2365010423-461186418-1105439653-1000
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2864058~31bf3856ad364e35~amd64~~6.1.1.1\Owners
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #12

    DavidW7ncus said:
    Noel, another party crasher here with a question.

    Does running Windows Update Cleanup remove them from Installed Updates and leave them in the Update History list ?

    tyia
    Good question! It's possible - I've never run the tool in my main machine, and I don't intent to start now :) ....

    (Running it in a VM now - I'll check back later with the results.)
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #13

    ... all 148 Windows Updates (to Dec 2013) still show in my SP1 VM - until the necessary reboot (which the tool didn't bother to warn me about!).
    They are still there afterwards - and after another reboot.
    So no - they aren't removed from the listing by running Disk Cleanup
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  6. samsquared
    Posts : 8
    Windows 7 Professional 64 bit
    Thread Starter
       New #14

    Did the reg query output provide any useful information?
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #15

    Ooops! - sorry, I got carried away:)

    The registry query results are normal - at least for that particular update. I was hoping that the Visibility data points had been mis-set somehow.

    This is not a problem I've come across before, and I'm trying to work out what the difference is between Windows and other updates that could be triggering this.
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #16

    Hmmm - please open an Elevated Command Prompt, and run the following command

    REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Patches

    post the results.
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  10. samsquared
    Posts : 8
    Windows 7 Professional 64 bit
    Thread Starter
       New #17

    Output is attached.
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  11. Ranger4
    Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       New #18

    NoelDP said:
    DavidW7ncus said:
    Noel, another party crasher here with a question.

    Does running Windows Update Cleanup remove them from Installed Updates and leave them in the Update History list ?

    tyia
    Good question! It's possible - I've never run the tool in my main machine, and I don't intent to start now :) ....

    (Running it in a VM now - I'll check back later with the results.)
    Sorry for coming so late about this query. I run Windows Update Cleanup occasionally & it doesn't remove Updates from the Installed Updates list or from Update History.
    I did a fresh install of Windows 7 at the end of July 2013 & all the updates since are still shown in Update History & Installed Updates.
    Just as a side note, Microsoft Security Essentials Updates are only shown in Updates History, but not in Installed Updates.
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  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #19

    The patch listing shows 79 installed updates. - The ones I've checked so far are not Windows updates, but Office ones.

    I have to be honest, and say this is a totally new situation for me, so I'm groping for some kind of solution. It's late for me now (and I've had a few drinks) - so back tomorrow with hopefully a better idea of what's happened....
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  13. samsquared
    Posts : 8
    Windows 7 Professional 64 bit
    Thread Starter
       New #20

    I appreciate your efforts.
      My Computer
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