windows update service disappeared on w7 pro x32


  1. Posts : 4
    windows 7 professionnal x32
       #1

    windows update service disappeared on w7 pro x32


    Hi
    i'm from paris in France ( that why my English is bad)
    i'm new here
    my os is Windows 7 pro x32
    my Windows update service is disapear
    i have seen in the net that Shawn Brink have done a .bat file to repear this probleme but i don't find it
    if someone have an idea
    Thank you
    Last edited by Brink; 23 May 2014 at 12:43. Reason: removed email address
      My Computer


  2. Posts : 72,036
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Daniel, and welcome to Seven Forums.

    If you like, you could download and merge the .reg file below to restore the missing Windows Update (wuauserv) service.

    Services - Restore Default Services in Windows 7

    Hope this helps, :)
    Shawn
      My Computer


  3. Posts : 4
    windows 7 professionnal x32
    Thread Starter
       #3

    windows update disepear on w7 pro x32


    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
    Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
    Windows Product ID: 00371-OEM-8992671-00524
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {7B3F5916-5252-438B-B403-E6E6B8388122}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Professional Plus 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7B3F5916-5252-438B-B403-E6E6B8388122}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-1524079235-3577240549-3320365436</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 380 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="5"/><Date>20101206000000.000000+000</Date></BIOS><HWID>69643707018400F8</HWID><UserLCID>040C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>B10K </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89409-707-1528066-65841</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Version du service de licences logicielles : 6.1.7601.17514
    Nom : Windows(R) 7, Professional edition
    Description : Windows Operating System - Windows(R) 7, OEM_SLP channel
    ID d’activation : 50e329f7-a5fa-46b2-85fd-f224e5da7764
    ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
    PID étendu : 00371-00178-926-700524-02-1036-7600.0000-0902011
    Identificateur d’installation : 001023675442236525916864207221869771433101995854674671
    URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
    URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
    URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
    URL du certificat de clé de produit : http://go.microsoft.com/fwlink/?LinkID=88340
    Clé de produit partielle : 733WD
    État de la licence : avec licence
    Nombre de réinitialisations de Windows restant : 4
    Heure approuvée : 23/05/2014 19:53:01
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:7:2014 14:14
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
     
    HWID Data-->
    HWID Hash Current: MAAAAAEAAwABAAIAAAABAAAAAQABAAEA6GF4AkowqnbK5z523n2kC6wrsrRUekbK
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC DELL B10K 
    FACP DELL B10K 
    HPET DELL B10K 
    BOOT DELL B10K 
    MCFG DELL B10K 
    SSDT DELL st_ex
    TCPA DELL B10K 
    ____ DELL B10K 
    SLIC DELL B10K 
    SSDT DELL st_ex
    SSDT DELL st_ex
    SSDT DELL st_ex
    Last edited by Brink; 23 May 2014 at 13:33. Reason: code box and moved to original thread
      My Computer


  4. Posts : 4
    windows 7 professionnal x32
    Thread Starter
       #4

    i have done your instruction
    at the end the message is: you have sucessfuly added the files
    i restart
    and when i go back to the services.msc
    there is no more windows update services
    the last one service of Windows is Windows search
    so i don't know what to do ?
    so now in paris its 8.30 pm
    i must to leave the office
    i wil have your answer tomorow
    thank you very much for your help
    daniel
    Last edited by Brink; 23 May 2014 at 13:33. Reason: moved to original thread
      My Computer


  5. Posts : 72,036
    64-bit Windows 11 Pro for Workstations
       #5

    Could be a language issue with your copy being a French version and the download from an English copy.

    If you like, you might see if doing a system restore using a restore point dated before the service went missing may be able to restore it.
      My Computer


  6. Posts : 4
    windows 7 professionnal x32
    Thread Starter
       #6

    i had find about the restoration
    the probleme is that the point of restauration is not actif
    because all the computer there are in a pharmacy
    so if i make a restauration i lose the history of many patients

    one suggestion the registre of " Windows update" not exist actually in my computer
    perhaps we mus creat it before do the merge ?
      My Computer


  7. Posts : 72,036
    64-bit Windows 11 Pro for Workstations
       #7

    Ah, I see. No, you wouldn't want to do system restore then.

    As a test, see if running the command below in the Run (Windows + R keys) dialog is able to open to checking for Windows Updates for you.

    wuauclt /showcheckforupdates
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    System Restore should not affect data - unless it is stored in very specific areas of the system and has file extensions identical to program files. It will however affect the programs which use the data.
      My Computer


 

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