Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Update Error Code 8020002E

27 May 2014   #11
Larry2244

Windows 7 Professional SP1 32 bit
 
 

I cleared the SoftwareDistribution folder and followed your instructions. Still the same error code. Do you want me upload the logs again to see what happened? I appreciate all your help Noel.
My System SpecsSystem Spec
.
27 May 2014   #12
Larry2244

Windows 7 Professional SP1 32 bit
 
 

I cleared the SoftwareDistribution folder and followed your instructions. Same error code. I then disabled my firewall (AVG) and tried again, same error. Do you want me to upload the event logs again? I appreciate all your help Noel, Thanks.
My System SpecsSystem Spec
27 May 2014   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Just the windowsupdate.log, I think, please.
My System SpecsSystem Spec
.

27 May 2014   #14
Larry2244

Windows 7 Professional SP1 32 bit
 
 

Here you go.
My System SpecsSystem Spec
30 May 2014   #15
Larry2244

Windows 7 Professional SP1 32 bit
 
 

Today I tried to install the updates and received a second error code: 80072F78. Does this help diagnose the problem?
I appreciate all your help Noel. :)
My System SpecsSystem Spec
30 May 2014   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Again - it's a connection problem....
here's the 'literal' translation....
ERROR_WINHTTP_INVALID_SERVER_RESPONSE
It means basically that the signal isn't finding a server where it thinks it should.
You need to check out your Internet Options connections tab - make sure that any proxy settings in use are correct, or disable the proxy and try again.
My System SpecsSystem Spec
30 May 2014   #17
Larry2244

Windows 7 Professional SP1 32 bit
 
 

Forgive me Noel, I don't really know what I need to change with the server connection. I have high speed internet. Just tested the speed and I have 47 Mbps down, 12 Mbps up. I also reset my modem. When I checked under my internet connections, it is set to automatically detect settings. Are these updates that important? Or should I just ignore them?
My System SpecsSystem Spec
.
30 May 2014   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The one you're looking for is the proxy settings. For most people these should be totally blank
My System SpecsSystem Spec
30 May 2014   #19
Larry2244

Windows 7 Professional SP1 32 bit
 
 

It was, but I reset my wireless and internet connection. I was able to install one of the updates. Restarted my computer, and was able to instal the other two. Thanks for all your help Noel! Have a great weekend!
My System SpecsSystem Spec
30 May 2014   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great!

Good luck.
My System SpecsSystem Spec
Reply

Thread Tools




Similar help and support threads
Thread Forum
Windows 7 x64 Service pack 1 update error 8020002E
Greetings friends! The short : I am trying to update my windows 7, however every time it gets to installing updates (Windows 7 Service Pack 1 for x64-based Systems(KB976932)), it fails with error code 8020002E. I have tried Running the system update readiness tool Using the windows update...
Windows Updates & Activation
Windows Update error 8020002E
Hello, I tried to install some updates this morning, which failed with error 8020002E. The computer is running Windows 7 64bit, and I keep it regularly updated. I have followed the instructions posted here:...
Windows Updates & Activation
Windows Update Error 8020002e
Hello, I am having trouble downloading and installing six updates. I have a Windows 7 Home Premium 64 bit operating system. I have been searching for a solution, ran the Microsoft fix tool and the update readiness tool with no success. I ran sfc/verify and there were no corrupted files found. I...
Windows Updates & Activation
windows update error code:8020002e
this problem is bothering me since last year i really need to fix it because i cant install security updates etc .... but some optional updates can be installed please someone help me im out of ideas how to fix this :cry::cry: i run this commands on command prompt i already put the log under...
Windows Updates & Activation
Windows Update Error Code 8020002E
I'm having a problem about windows update, I can't install 5 updates. The error i'm encountering is "Code 8020002E". Please help me with this.
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 03:02.
Twitter Facebook