Updates Fail on Windows 7x64

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  1. Posts : 235
    Windows 10 Pro Version 22H2 64-bit Edition
       #1

    Updates Fail on Windows 7x64


    ever-time I try to shout down laptop keep fail to do follow updates
    from Office Office 2003:
    80070643 WindowsUpdate_80070643
    Update for Outlock 2003 Junk Email filter KB2863822
    Update for Office 2003 KB2543854
    Office Service Pack 3 SP3
    Software have tried all of the suggested fixes and they all FAIL!!!!:
    *MicrosoftFixit50123
    *office2003-KB907417-FullFile-ENU
    *office2003-KB2863822-FullFile-ENU


    I have run it with administration right's above.
    Thank you for all feed back and support!
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    I did find this.I'm no expert. I was looking online for some information to help you.

    Support availability for Office 2003 and Office 2000


    Extended support is now available for Office 2003, and will continue through April 8, 2014. For more information, see Office 2003 Product support lifecycle information (Please Verify your Location).
      My Computer


  3. Posts : 235
    Windows 10 Pro Version 22H2 64-bit Edition
    Thread Starter
       #3

    Thankk you very much


    thanks for posting link, am about to eat something, fast food sound good to me!
    again I will check up later on today, and thank you for you post, again (:


    I just wanted to let you know am working carefully by follow step by step to the link posted here, am hoping get back to you tomorrow, Thank you for you support NoelDP
    Last edited by squirtmph; 04 Jun 2014 at 19:21. Reason: Thanks for waiting
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    643 errors such as this can be very difficult to cure - but we'll see what we can do.


    Please follow the Windows Update Posting Instructions and post the requested data
    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
      My Computer


  5. Posts : 235
    Windows 10 Pro Version 22H2 64-bit Edition
    Thread Starter
       #5

    Only one Error


    I follow ever step by step By:
    1. System Update Readiness Tool
    2. sfc /scannow
    Windows resource Protection did not find any Integrity violation
    2A. Restart PC
    3. Check Windows Update Error Codes
    Code 80070643

    Attachment enclosed for you to review, thank you for you feed back, again

    I found these link and I follow these instruction, I would love to know you're Input:
    http://windows.microsoft.com/en-us/w...#1TC=windows-7
    Last edited by squirtmph; 06 Jun 2014 at 16:05. Reason: Microsoft Link-0x80070643
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    I need the CheckSUR.log file as well, please!
      My Computer


  7. Posts : 235
    Windows 10 Pro Version 22H2 64-bit Edition
    Thread Starter
       #7

    Yes, here are Attached fiule requested!


    Thank you for you response, to my own interest, again!
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    That at least is clear :)


    Back to your SFC scan.
    Although the scan results are clear, there are a lot of errors in the background CBS data - most looking like this...
    Code:
    2014-06-05 17:18:28, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB976933~31bf3856ad364e35~amd64~~6.1.7601.17514, partially installed (true/false), 0
    2014-06-05 17:18:28, Info                  CBS    Failed to find package from aggreated XML string, package: Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2014-06-05 17:18:28, Info                  CBS    Failed to find package from deployment update [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2014-06-05 17:18:28, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2014-06-05 17:18:28, Info                  CBS    Failed to evaluate external applicability for package update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2014-06-05 17:18:28, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    I think we need more data - this set may well give us what we need...
    Blue Screen of Death (BSOD) Posting Instructions

    It does most of the work :) - please post the full data pack.
      My Computer


  9. Posts : 235
    Windows 10 Pro Version 22H2 64-bit Edition
    Thread Starter
       #9

    Can I get back to you later ON this evening, please!


    I got to go pick up somebody and when I get back, I will do what you have suggested!
    thank you very much.
    Here are follow Attachment you have requested from me!
    DM Log
    Last edited by squirtmph; 06 Jun 2014 at 20:37. Reason: Attachment Posted
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    YOu have a couple of interesting errors -

    Code:
     
    The 'regi' service failed to start
    The 6077757b service failed to start
    Application popup: Windows - Delayed Write Failed : Exception Processing Message 0xc000a082 Parameters 0x000007FEFD35718C 0x000007FEFD35718C 0x000007FEFD35718C 0x000007FEFD35718C
    Application popup: Windows - Delayed Write Failed : Exception Processing Message 0xc000a082 Parameters 0x000007FEFD35718C 0x000007FEFD35718C 0x000007FEFD35718C 0x000007FEFD35718C
    The system failed to flush data to the transaction log. Corruption may occur.
    amongst others.

    Let's take a closer look at the first two

    Please open an Elevated Command Prompt and run the following commands.

    SC QC regi
    SC QUERYEX regi
    SC QC 6077757b
    SC QUERYEX 6077757b

    Post the results

    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My Computer


 
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