New
#21
in case it might help anyone else out with this similar error that seems to be littered across the internet..... I reached out to one of our support vendors for our VDI system and they discovered a fix that has worked for a few customers and did the trick for me and i am now able to install IE10 and 11 again! This fix involved editing the registry so proceed with caution if you attempt it and of course this error can indicate different issues so this may not apply to your system. In my case, my IE10.log indicated that:
" "Neutral package installation failed (exit code = 0x0000371b (14107))""
From there I was instructed the following and it worked! you have to be sure delete ALL of the 9.4 keys that you find per the below instructions or it won't work....again always take a backup of your registry before trying this and be careful giving a shot if you are not comfortable with working in there:
Browse the registry to HKLM\Software\Microsoft\Windows\CurrentVersion\sideBySide\Winners key. Inside the Winners key search for 9.4. If you find a Key with more than just a 9.4 child Key in it, only remove the 9.4 Key child. If you find a Key with only a 9.4 child Key you will want to remove the Parent Key (NOT the Winners parent key).
hopefully helps someone else out!