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IE11 - Can not install uninstall or run
Here's the latest instance of the unsolvable failure to install Internet Explorer 11. It's on a 64-bit Windows 7 machine.
The failure happens in windows update and with a code 66a error and then a 9c47 error.
The failure also happens when preresquite files are updated and installed.
The failure happens after the Windows Update Troubleshooter is run.
The Platform update for Windows 7 SP1 and Windows Server 2008 R2 SP1 already has been installed.
The procedures at Troubleshooting a failed installation of Internet Explorer 11 have been followed.
A separate installation file for Internet Explorer 11 has been tried and failed with no error messages,but the program was not installed.
IE11-Windows6.1-x64-en-us.exe was run twice.
WindowsUpdateDiagnostic.diagcab was downloaded and run
Open the Windows Update troubleshooter - Microsoft Windows Help was run
sfc/scannow was run and found some errors that were resolved.
CHKDSK/F found no problems.
A clean boot was run.
Add and remove Windows features has not worked.
A new user account was started. Still unable to install IE11
When I ran the clean boot and tried installing Internet Explorer, I got this dialog box:"Setup can't continue because a more recent version of Internet Explorer is installed on your computer."
There are files from a failed IE 11 installation in a program files directory on the computer. I looked online and found no information on what to with those files. I could not delete the director because the deletion was blocked by Trusted Installer.
I tried System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2014]. It didn't work.
I went into Windows Update and tried removing IE11 there. It failed.
I tried removing the failed IE11 installation usingFORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pk
gmgr /up:@fname /norestart". It failed.