Suddenly, my copy of Windows is no longer genuine

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  1. raen
    Posts : 39
    Windows 7 Professional x64 SP1
    Thread Starter
       New #21

    NoelDP said:
    You don't appear to be connected to anything at all!
    I assume you have your computer connected via Ethernet cable to the router?

    Please open an Elevated Command Prompt, and run the following command

    IPCONFIG /ALL

    post the results.

    Open Control Panel >Network & Internet > Network Connections
    Yes, there's a line from the modem to the router and a line from the router to the tower. My little netbook is picking up the Wi-Fi just fine, as was my husband's laptop when he was using it the other day.

    Code:
    Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : TARDIS
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>
    Network connections?
      My Computer
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #22

    Ah -
    Network & Sharing Center - in the left pane, select 'Change adapter Settings'
      My Computer
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  4. raen
    Posts : 39
    Windows 7 Professional x64 SP1
    Thread Starter
       New #23

    NoelDP said:
    right-click on the Local Area Connection entry
    Select Properties
    The following should be present in the Networking 'items' box...

    Client for Microsoft Networks (optional)
    QoS Packet Scheduler
    File & Printer Sharing for Microsoft Networks (optional)
    Internet Protocol Version 6 (TCP/IPv6)
    Internet Protocol Version 4 (TCP/IPv4)
    Link Layer Topology Discovery Mapper I/O Driver
    Link Layer Topology Discovery Responder

    If any are missing - which ones?
    Well, will you look at that! I uninstalled COMODO. Is that just a ghost, or have we found the culprit?
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #24

    Quite possibly the cause
    Take the option to uninstall it and see what happens - then run IPCONFIG /ALL and post the results.
      My Computer
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  7. raen
    Posts : 39
    Windows 7 Professional x64 SP1
    Thread Starter
       New #25

    NoelDP said:
    Quite possibly the cause
    Take the option to uninstall it and see what happens - then run IPCONFIG /ALL and post the results.
    That was it! I had to re-boot for things to fall into place, but I am posting this from my Windows desktop! Thank you so much for all your help! And thank you for checking out this post after I'd marked it Solved and then Un-Solved.

    Immediately after uninstalling:

    Code:
    Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : TARDIS
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
   Physical Address. . . . . . . . . : BC-5F-F4-1D-3A-D1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3c93:808a:f196:6c4e%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, June 30, 2014 1:02:45 PM
   Lease Expires . . . . . . . . . . : Tuesday, July 01, 2014 1:02:46 PM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 247226356
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-34-5D-A7-BC-5F-F4-1D-3A-D1

   DNS Servers . . . . . . . . . . . : 156.154.70.22
                                       156.154.71.22
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{523A356E-2BF3-49DF-A6DB-8E37444DBAAC}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:10b9:1eeb:3f57:fdfd(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::10b9:1eeb:3f57:fdfd%12(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Windows\system32>
    After re-booting (in case it shows anything different) :
    Code:
    Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : TARDIS
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
   Physical Address. . . . . . . . . : BC-5F-F4-1D-3A-D1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3c93:808a:f196:6c4e%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, June 30, 2014 1:09:58 PM
   Lease Expires . . . . . . . . . . : Tuesday, July 01, 2014 1:10:03 PM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 247226356
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-34-5D-A7-BC-5F-F4-1D-3A-D1

   DNS Servers . . . . . . . . . . . : 156.154.70.22
                                       156.154.71.22
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{523A356E-2BF3-49DF-A6DB-8E37444DBAAC}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:2838:1711:3f57:fdfd(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::2838:1711:3f57:fdfd%12(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Windows\system32>
      My Computer
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #26

    GREAT!
    Thanks for the detail.
    Good to see things working again.
    Good luck!
      My Computer
    Quote Quote

 
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