VAIO VGN-FW21Z WIN7 32bit - Failure configuring Windos update

There appears to be a major registry problem.

Code:

2014-06-26 19:55:05, Error                 CSI    000001c5 (F) STATUS_ACCESS_DENIED #2396272# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysCreateKey(key = {provider=NULL, handle=0}, da = (KEY_READ|KEY_SET_VALUE|KEY_CREATE_SUB_KEY|KEY_WOW64_64KEY), oa = @0x83f780->OBJECT_ATTRIBUTES {s:24; rd:NULL; on:[42]"\Registry\Machine\System\CurrentControlSet"; a:(OBJ_CASE_INSENSITIVE)}, ti = 0, class = [6]"(null)", co = (REG_OPTION_BACKUP_RESTORE), disp = Unmapped disposition: 0)
[gle=0xd0000022]
2014-06-26 19:55:05, Error                 CSI    000001c6@2014/6/26:18:55:05.286 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3440): Error STATUS_ACCESS_DENIED originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysCreateKey expression: (null)
[gle=0x80004005]
2014-06-26 19:55:17, Error                 CSI    000001c7 (F) STATUS_ACCESS_DENIED #2396271# from Windows::Rtl::SystemImplementation::CKey::CreateNewKey(...)[gle=0xd0000022]
2014-06-26 19:55:17, Error                 CSI    000001c8 (F) STATUS_ACCESS_DENIED #2396157# from Windows::COM::CComponentStore::ApplyTransactionNow(...)[gle=0xd0000022]
2014-06-26 19:55:17, Error                 CSI    000001c9 (F) HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) #2396149# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Apply(...)[gle=0x80070005]
2014-06-26 19:55:17, Error                 CSI    000001ca (F) HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) #476746# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22 (0x00000016), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80070005]
2014-06-26 19:55:17, Error                 CSI    000001cb (F) HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) #476745# 112859965 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0)
[gle=0x80070005]
2014-06-26 19:55:17, Info                  CBS    Scavenge: Failed to commit scavenging of CSI store. [HRESULT = 0x80070005 - E_ACCESSDENIED]

The strange thing is that this error seems to imply that it's attempting to create a registry entry that is only founf in 64-bit Windows, but you say that your install is 32-bit. (which version of CheckSUR did you attempt to run? 32-bit or 64-bit?)

Also, I may have some other clues as to what is wrong elsewhere...
let's have a look with another tool...


we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

Definitely 32-bit. (You do know that you have a counterfeit install of Office 2007 there?)

There's a surprising amount of RAM unavailable to the system - but that's a subject for another thread in another section of the forum

I'll have to do some research on the error and see if I can find a sensible way forward - bedtime soon, so it'll be tomorrow.

The BASE SYSTEM DEVICE error is probably due to the chipset drivers - check your manufacturer's website and see if there's an update available.