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Windows 7 Professional - Reactivation issue
Hello all
I have got into a situation with my wife's computer that needs reactivation, the situation is that it has not been done any windows updates on this PC for a long time (no comments on this needed please)
So when I try to reactivate windows I get the message that I have to run the WindowsActivationUpdate.exe, and I did, nothing useful came out of this.
When I try to reactivate windows I get the following error message:
A problem occurred when windows tried to activate: Error Codee 0x8007232B
I really can't find a solution to this, as I don't have the activation code to reenter...
Any good suggestions?
Regards Haraldo
This is what MGADiag reports:
===================
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85402
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {96C7EF43-4BAD-4E3D-BEB5-0920E7B198BE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{96C7EF43-4BAD-4E3D-BEB5-0920E7B198BE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85402</PID><PIDType>1</PIDType><SID>S-1-5-21-4074942711-1907457092-1489510890</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8530w</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PDV Ver. F.06</Version><SMBIOSVersion major="2" minor="4"/><Date>20081215000000.000000+000</Date></BIOS><HWID>46603807018400F8</HWID><UserLCID>0414</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-868-000000-03-1044-7601.0000-0802012
Installation ID: 016676820031386176895084591383891882236930472076377762
Partial Product Key: GPDD4
License Status: Notification
Notification Reason: 0xC004F00F.
Remaining Windows rearm count: 3
Trusted time: 06.07.2014 19:57:13
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EFE
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:5:2014 20:56
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: QAAAAAEACQABAAEAAAABAAAABAABAAEA6GFw3sF24IZQ8QJSZL/k89Sz9E0ui8Slugf4fLrWo0AEGEzo4vdGyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM 30E7
FACP HPQOEM 30E7
HPET HPQOEM 30E7
MCFG HPQOEM 30E7
TCPA HPQOEM 30E7
SSDT HPQOEM SataPri
SSDT HPQOEM SataPri
SLIC HPQOEM SLIC-MPC
SSDT HPQOEM SataPri
DMAR
ASF! HPQOEM 30E7
SSDT HPQOEM SataPri
SSDT HPQOEM SataPri
SSDT HPQOEM SataPri