Windows 7 Professional - Reactivation issue

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  1. haraldo
    Posts : 8
    Windows 7 Pro+Enterprise, Ubuntu, SLES JeOS, Win Server 2008R2, Win Server 2012
       New #1

    Windows 7 Professional - Reactivation issue


    Hello all

    I have got into a situation with my wife's computer that needs reactivation, the situation is that it has not been done any windows updates on this PC for a long time (no comments on this needed please)

    So when I try to reactivate windows I get the message that I have to run the WindowsActivationUpdate.exe, and I did, nothing useful came out of this.
    When I try to reactivate windows I get the following error message:
    A problem occurred when windows tried to activate: Error Codee 0x8007232B

    I really can't find a solution to this, as I don't have the activation code to reenter...

    Any good suggestions?

    Regards Haraldo


    This is what MGADiag reports:
    ===================

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
    Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
    Windows Product ID: 00371-868-0000007-85402
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {96C7EF43-4BAD-4E3D-BEB5-0920E7B198BE}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{96C7EF43-4BAD-4E3D-BEB5-0920E7B198BE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85402</PID><PIDType>1</PIDType><SID>S-1-5-21-4074942711-1907457092-1489510890</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8530w</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PDV Ver. F.06</Version><SMBIOSVersion major="2" minor="4"/><Date>20081215000000.000000+000</Date></BIOS><HWID>46603807018400F8</HWID><UserLCID>0414</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-868-000000-03-1044-7601.0000-0802012
    Installation ID: 016676820031386176895084591383891882236930472076377762
    Partial Product Key: GPDD4
    License Status: Notification
    Notification Reason: 0xC004F00F.
    Remaining Windows rearm count: 3
    Trusted time: 06.07.2014 19:57:13
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EFE
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:5:2014 20:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: QAAAAAEACQABAAEAAAABAAAABAABAAEA6GFw3sF24IZQ8QJSZL/k89Sz9E0ui8Slugf4fLrWo0AEGEzo4vdGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HPQOEM 30E7
    FACP HPQOEM 30E7
    HPET HPQOEM 30E7
    MCFG HPQOEM 30E7
    TCPA HPQOEM 30E7
    SSDT HPQOEM SataPri
    SSDT HPQOEM SataPri
    SLIC HPQOEM SLIC-MPC
    SSDT HPQOEM SataPri
    DMAR 
    ASF! HPQOEM 30E7
    SSDT HPQOEM SataPri
    SSDT HPQOEM SataPri
    SSDT HPQOEM SataPri
      My Computer
    Quote Quote

  3. AddRAM
    Posts : 13,576
    Windows 10 Pro x64
       New #2

    Do you have a COA with a readable key on it ?
      My Computer
    Quote Quote

  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #3

    The installed license is a KMS Volume License - which requires periodic re-activation at the issuing organisation's private Activation Server, rather than MS's servers.

    The machine shipped with Vista installed, rather than Windows 7.
    When was the 'upgrade' installed? By whom? What was the source?


    Please follow the Windows Update Posting Instructions and post the requested data
    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
      My Computer
    Quote Quote

  6. haraldo
    Posts : 8
    Windows 7 Pro+Enterprise, Ubuntu, SLES JeOS, Win Server 2008R2, Win Server 2012
    Thread Starter
       New #4

    The COA sticker is with Windows vista and is not applicable for the OS on the computer, I don't have an applicable windows activation code

    MS Windows 7 pro (Not OEM version) was installed by sysadm at the previous company where my wife worked before, I am not sure which kind of license and how it was activated at that time, I didn't know they had private activation servers there....

    reading other threads I realize I should at least do: chkdsk /R and sfc /scannow
    Doing this now, and will see if something useful comes out of this, will report back later...
      My Computer
    Quote Quote

  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    There's no point - you'll have to do a reformat and reinstall Windows Vista - which your system is still licensed for.
    Can you still read the Vista COA sticker that should be present on the machine's case?
      My Computer
    Quote Quote

  8. haraldo
    Posts : 8
    Windows 7 Pro+Enterprise, Ubuntu, SLES JeOS, Win Server 2008R2, Win Server 2012
    Thread Starter
       New #6

    NoelDP said:
    There's no point - you'll have to do a reformat and reinstall Windows Vista - which your system is still licensed for.
    Can you still read the Vista COA sticker that should be present on the machine's case?
    No chance to install Vista....
    If I get to the company network again, will I be able to reactivate via their private activation servers?
      My Computer
    Quote Quote

  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #7

    Why can't you install Vista?

    You'd have to ask for the access details for re-activation, as they appear to have been removed. You would also have to re-connect at least every 180 days (or less, if the servers are set to allow a shorter period).
      My Computer
    Quote Quote

  11. haraldo
    Posts : 8
    Windows 7 Pro+Enterprise, Ubuntu, SLES JeOS, Win Server 2008R2, Win Server 2012
    Thread Starter
       New #8

    I think Vista is the worst operating system ever...... and no chance I'm going to suggest that to my lovely wife
    Reactivating every 180 days at a private activation server is not going to do it .....

    So it probably means going to Ubuntu/Cinnamon or purchasing windows
      My Computer
    Quote Quote

  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #9

    Vista RTM was atrocious - with SP2 installed it's very nearly as good as Windows 7. The trick is to properly get the Service Packs installed, and the system fully updated.
      My Computer
    Quote Quote

  13. haraldo
    Posts : 8
    Windows 7 Pro+Enterprise, Ubuntu, SLES JeOS, Win Server 2008R2, Win Server 2012
    Thread Starter
       New #10

    Hello all
    So I managed to get hold of a valid MS produt activation key so now I have the windows system activated via a Microsoft server, this is what MGADiag reports,'
    Is it now the case that I don't have to reactivate windows at a later stage?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-8W9WB-8HJQ2-THB9B
    Windows Product Key Hash: wQGaUDEheCF3BoDU6l0t9pyAaWo=
    Windows Product ID: 00371-OEM-9306811-26717
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {96C7EF43-4BAD-4E3D-BEB5-0920E7B198BE}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{96C7EF43-4BAD-4E3D-BEB5-0920E7B198BE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-THB9B</PKey><PID>00371-OEM-9306811-26717</PID><PIDType>8</PIDType><SID>S-1-5-21-4074942711-1907457092-1489510890</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8530w</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PDV Ver. F.06</Version><SMBIOSVersion major="2" minor="4"/><Date>20081215000000.000000+000</Date></BIOS><HWID>46603807018400F8</HWID><UserLCID>0414</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-068-126717-02-1044-7601.0000-1892014
    Installation ID: 009666514223839473245205951754785686107125992300698704
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: THB9B
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 08.07.2014 18:17:18

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EFE
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:5:2014 20:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: QAAAAAEACQABAAEAAAABAAAABAABAAEA6GFw3sF24IZQ8QJSZL/k89Sz9E0ui8Slugf4fLrWo0AEGEzo4vdGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HPQOEM 30E7
    FACP HPQOEM 30E7
    HPET HPQOEM 30E7
    MCFG HPQOEM 30E7
    TCPA HPQOEM 30E7
    SSDT HPQOEM SataPri
    SSDT HPQOEM SataPri
    SLIC HPQOEM SLIC-MPC
    SSDT HPQOEM SataPri
    DMAR 
    ASF! HPQOEM 30E7
    SSDT HPQOEM SataPri
    SSDT HPQOEM SataPri
    SSDT HPQOEM SataPri
      My Computer
    Quote Quote

 
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