Windows 7 update Error


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    Windows 7 update Error


    every time i try to update Windows it encounters an unknown error with this window comming up... what do i do?
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to the forum.

    MSINFO32:
    • Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter.
    • Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    • Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
    • Click on the
    • Type CMD on Search
    • Left click and Run as Administrator
    • Type SFC /scannow

    Full tutorial here:
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    Please follow the Windows Update Posting Instructions and post the requested data
    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
      My Computer


  4. Posts : 2
    windows 7 64bit
       #4

    error Code 80070002


    Hello.

    1st hope in right thread?
    Got a number of error codes and problems with updating my windows update.Microsoft .NET Framework 4.5.1 for Windows 7 x64-based Systems (KB2858725)

    Installation date: ‎07/‎07/‎2014 14:24

    Installation status: Failed

    Error details: Code 13EC

    I have also the error of 80070002.
    Im a complete novice so i will do my best to get the info you need in helping me

    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name STEVE-PC
    System Manufacturer MSI
    System Model MS-7673
    System Type x64-based PC
    Processor Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, 3300 Mhz, 4 Core(s), 4 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. V1.19, 01/08/2012
    SMBIOS Version 2.7
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    User Name Steve-PC\Steve
    Time Zone GMT Daylight Time
    Installed Physical Memory (RAM) 8.00 GB
    Total Physical Memory 7.97 GB
    Available Physical Memory 5.84 GB
    Total Virtual Memory 15.9 GB
    Available Virtual Memory 13.7 GB
    Page File Space 7.97 GB
    Page File C:\pagefile.sys

    Thank you in advance.....Alex
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    1st = Nope, wrong thread
    2nd please start a NEW thread of your own, with details, (I actually see you've already done so - so this is for the benefit of others...)


    Please follow the Windows Update Posting Instructions and post the requested data in your own thread.
    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
      My Computer


 

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