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windows update error 80070490 on kb2647753 and kb2839894 (viruses)
Hello, I am working on fixing someones computer after multiple viruses infected it. I keep getting this error after trying to install these 2 windows updates. I have tried multiple solutions to fix this problem. I have tried installing them manually, resetting all windows update settings in one easy click, using the System Update Readiness Tool, and sfc /scannow. I also looked around the registry and found references to the kb's but didn't touch them. I just tried to run surt again however, and the installing bar is at 0 and not moving so I can't upload the cbs folder..
What should I do?
Virus info:
I believe I have removed all the viruses using malwarebytes and avg. I had to uninstall and re-install malwarebytes in safe mode because the virus somehow corrupted the original install. I removed about 100 viruses. Also chrome was infected with adware, and even after removing all extensions and programs that installed the extensions the homepage was still somehow hijacked. The homepage in the chrome settings however was set to new tab page and never changed. I fixed that by uninstalling and re-installing chrome.