Internet Explorer Update Fail - 8 to 10

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  1. Posts : 17
    Windows 7 Home Premium 32bit
    Thread Starter
       #21

    No luck. IE 10 continues to fail. I am downloading the individual package and trying to install IE10 that way:
    IE10-Windows6.1-x86-en-us
    I will then post the log files if failure persists.
      My Computer


  2. Posts : 17
    Windows 7 Home Premium 32bit
    Thread Starter
       #22

    Internet Exploder 10 did not complete: Here are the log files which were generated today for IE. Thanks
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    It looks to me as if BitDefender and Zone Alarm are getting in the way - I suspect that you're going to have to uninstall both before IE will update properly

    Id you elect to do so, then you should also run any cleanup tools they may have, to get rid of their dregs, prior to attempting the update.
      My Computer


  4. Posts : 17
    Windows 7 Home Premium 32bit
    Thread Starter
       #24

    Uninstalled ZoneAlarm and BitDefender using Revo uninstaller - complete.
    Restarted

    Downloaded and ran the ZoneAlarm and BitDefender uninstall tools. They took a while. Then restarted

    Attempted to install IE10 with Windows Update. FAIL
    Attempted to install IE10 with the standalone installer - IE10-Windows6.1-x86-en-us.exe; FAIL
    Attempted to install IE11 with the standalone installer - IE11-Windows6.1-x86-en-us.exe; FAIL

    Seem to be at wits end.

    Restarted

    Installed BitDefender but left ZoneAlarm out of the picture. What's left?
    Last edited by mikebellman; 25 Jul 2014 at 20:24. Reason: not finished.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #25

    Please post the new CBS data, and windowsupdate.log file
      My Computer


  6. Posts : 17
    Windows 7 Home Premium 32bit
    Thread Starter
       #26

    GREAT NEWS! Checked yesterday and somehow, IE 10 slipped in through WUpdate all by itself. Can't explain it but we just had to be patient.
      My Computer


  7. Posts : 17
    Windows 7 Home Premium 32bit
    Thread Starter
       #27

    My client, Peter would like to personally thank you the next time he's in the UK. He often takes massive, MASSIVE walks through Scotland, Wales, England, etc. If you're so inclined. After you read my reply, feel free to mark this as RESOLVED
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #28

    LOL!
    (There's a reason My tagline is 'Three-toed Sloth'! - I can't walk all that far .... I'll be happy to meet him in the pub, though )

    It's your job to mark the thread as solved, rather than mine :)


    Good luck (by proxy) with it!
      My Computer


 
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