New
#11
This is one reason why the company is required by their contract with Microsoft to affix the sticker to the machine's case before shipping. If they didn't do so, then they are in breach of contract.
It may be worth calling the MS Activation Center and pleading your case with them (assuming you can't extract the Key from the old drive), since you appear to have the outer sticker but not the inner one.
Phone your local number from this list...
https://www.microsoft.com/licensing/...n-centers.aspx
when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
Good Luck!