Windows not genuine error

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  1. Posts : 364
    Windows 7 Home Premium x64
       #1

    Windows not genuine error


    Hello,

    I have been getting this frustrating error and have attempted to fix it using guides and what not from google etc and nothing has worked so I decided to seek some professional help in this matter. As stated in the not genuine windows posting guide here is a copy of the MGADiag. I am pretty sure my copy is genuine unless PC world gives out fakes Any help in the annoying error would be greatly appreciated. Many thanks, Phill

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XFQDR-PJ794-8447M
    Windows Product Key Hash: LVvE4tx6kQ/wSugKQc0w694kAF4=
    Windows Product ID: 00359-OEM-8992687-00304
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {9707CF70-1FE1-46C0-92E1-C10D161361C0}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9707CF70-1FE1-46C0-92E1-C10D161361C0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8447M</PKey><PID>00359-OEM-8992687-00304</PID><PIDType>2</PIDType><SID>S-1-5-21-531534743-2123282722-3014770997</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7821</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.5</Version><SMBIOSVersion major="2" minor="8"/><Date>20130922000000.000000+000</Date></BIOS><HWID>792D3107018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800304-02-2057-7601.0000-1722012
    Installation ID: 003671182716256880023562672916876605854275622155688644
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 8447M
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 0
    Trusted time: 14/07/2014 23:49:32
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:14:2014 14:26
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAACAAAAAQABAAEAln1GxfyMAMrCG2ptGr8WQ6DhNuTI9g==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			ALASKA		A M I
      FACP			ALASKA		A M I
      HPET			ALASKA		A M I
      MCFG			ALASKA		A M I
      FPDT			ALASKA		A M I
      ASF!			INTEL 		 HCG
      LPIT			ALASKA		A M I
      SSDT			PmRef		Cpu0Ist
      SSDT			PmRef		Cpu0Ist
      SSDT			PmRef		Cpu0Ist
      SSDT			PmRef		Cpu0Ist
      SSDT			PmRef		Cpu0Ist
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    I don't believe it will ever activate.
    You have a Motherboard MSI Z87 - G45 Gaming ATX Motherboard and a
    Windows License Type: OEM SLP which will not work with your retail motherboard.

    Where did you get your copy of Windows 7 ??
      My Computer


  3. Posts : 364
    Windows 7 Home Premium x64
    Thread Starter
       #3

    When I built my PC I used the hard drive from my old computer as advised by a PC builder. I was going to buy a new HD but he said it wasn't needed as the old one would work fine. My old PC was a Desktop bundle purchased from PC world. So to get rid of this I need to get a new HD and/or a new copy of windows?
    Last edited by Phill3990; 15 Jul 2014 at 05:26.
      My Computer


  4. Posts : 364
    Windows 7 Home Premium x64
    Thread Starter
       #4

    I'm going to assume since no-one has re-posted there is nothing i can do but buy windows again?
      My Computer


  5. Posts : 1,514
    Win 7 Home Premium SP1 32 bit
       #5

    That would be my understanding re: Layback Bear 's post.. is what I have been told .
      My Computer


  6. Posts : 364
    Windows 7 Home Premium x64
    Thread Starter
       #6

    Bugger lol will leaving like this for a month or so do any damage to my PC? Just i don't have it in my budget to spend £80 on a fresh copy of windows right now
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    The OEM_SLP Key is ONLY valid on the original computer on which it was pre-installed (in this case an Advent machine - PCWorld's own-brand).
    It cannot be moved to any other computer - and you have according to the licensing rules created a new computer, when you changed the motherboard.

    ...and no - it won't do any harm to leave it that way while you save up for a new valid license.
    Last edited by NoelDP; 17 Jul 2014 at 05:23. Reason: add last sentence
      My Computer


  8. Posts : 364
    Windows 7 Home Premium x64
    Thread Starter
       #8

    Thanks for the help have marked as solved will get a fresh copy of windows when i can
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    Assuming you can get Home Premium, you can simply swap the new Product Key into the existing install - there's no need for a reinstall.

    Good luck!
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #10

    NoelDP said:
    Assuming you can get Home Premium, you can simply swap the new Product Key into the existing install - there's no need for a reinstall.

    Good luck!
    Sorry I lost this thread.
    If it was me I would do what Noel has suggested. If you have a good install that works properly you only need a good COA for the same Windows 7 you have installed.

    Happy computing.
      My Computer


 
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