Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows Update SP1 error 80073712

18 Jul 2014   #1

Windows 7 64-bit (not SP1 yet!)
Windows Update SP1 error 80073712


Working on a client's computer and SP1 update gives error 80073712. After going through diagnostic steps, I have determined that

I am in need a specific .manifest file from the winsxs\manifests folder. This one:

I have run CheckSUR and the log says this is the file that it's having trouble with (CSI Zero Length) replacing. So I will place it in the CheckSUR temp folder, re-run CheckSUR and I should be good to go. I just need that specific file!

Can someone see if they have this file and share it with me? Thanks!

My System SpecsSystem Spec
18 Jul 2014   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

I will NOT answer request for specific files, on the simple basis that well over 50% are misguided.
My System SpecsSystem Spec

 Windows Update SP1 error 80073712

Thread Tools

Similar help and support threads
Thread Forum
Windows Update Error 80073712
I know this is a PC forum, but I am at a loss other than calling Microsoft for this update problem that has been ongoing for almost a year now, so I'm hoping you can help. This 2008 R2 SP1 server fails to install any updates anymore. It used to be hit or miss, some would install and others...
Windows Updates & Activation
Windows Update error 80073712
Windows 7 Ultimate 64 SP1 I’m getting Windows Update error 80073712 I ran the System Update Readiness Tool…did not fix the problem I ran the Windows Update Diagnostic…did not fix the problem I ran the Microsoft MrFixIt…It says it found the problem and fixed it but when I check I still have the...
Windows Updates & Activation
Windows Update error 80073712
Hi, When I try to manually run Windows Update I get the following error: Windows Could not search for new updates (Screenshot attached). I have Update set to run each night, the same three updates run, two install and one fails. (screenshot attached) I have downloaded and run the SURT for...
Windows Updates & Activation
Windows Update Issue - Error 80073712 will not update
Hi, I am having some issues with my windows update. It will not update at all. I am also unable to update my internet explorer. Any help is appreciated. Please see attached logs and below code Thanks Regards
Windows Updates & Activation
Windows Update Self-update Fail Error 80073712
I have an Acer Aspire Ethos laptop running Windows 7 Ultimate x64. SP1 is installed according to system properties (came installed). Windows update was working fine until maybe June or May of this year. I have tried a number of hotfixes, several microsoft fixit (automatic normal and...
Windows Updates & Activation
Windows Update error 80073712 - how to fix...
I get the following message when I try to run windows Update: "Install new Windows Update software" When I hit install now, i get error 80073712 Upon running Windows Update readiness tool checksur.log shows 6 unfixed errors... I have tried resetting the WU system, to no avail.....
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 22:41.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App