Update KB2961072 failed error code 800B0100

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  1. Posts : 27
    Windows 7 64bit
       #1

    Update KB2961072 failed error code 800B0100


    Hi guys.

    Thanks in advance :)

    Legit copy of windows.

    Removed 4 .cab's to get under 8megs.

    Scannow clean.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Here's the error-lit from the CheckSUR scan

    Code:
    Unavailable repair files:
     winsxs\manifests\amd64_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7601.18489_none_35c7815175410855.manifest
     winsxs\manifests\amd64_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7601.22705_none_36a3a0208e215d89.manifest
     servicing\packages\Package_2_for_KB2961072~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_2_for_KB2961072~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB2961072_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB2961072_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB2961072~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB2961072~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_2_for_KB2961072~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_2_for_KB2961072~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB2961072_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB2961072_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB2961072~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB2961072~31bf3856ad364e35~amd64~~6.1.1.1.cat
    I'll post a fix protocol later.
      My Computer


  3. Posts : 27
    Windows 7 64bit
    Thread Starter
       #3

    thankyou, sir.

    what is the cause of this? or does it belong in the s**t happens file?
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    It looks as if something interrupted the installation of the one update - kb2961072 - possibly power failure? The folder entries are there - but the files are empty.


    I've uploaded a file - tmyaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder tmyaa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  5. Posts : 27
    Windows 7 64bit
    Thread Starter
       #5

    there have been a couple of power failures in the last month so could be that.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Great! CheckSUR has fixed the problems it originally found.

    If we're lucky, Windows Update should function properly now - first do a new Check for Updates and see what it finds, then attempt to install only the oldest update found
    If it fails, post the KB number, and the error-code that it produced.
      My Computer


  7. Posts : 27
    Windows 7 64bit
    Thread Starter
       #7

    unfortunately the exact same.

    KB2961072 / 800B0100
      My Computer


  8. Posts : 27
    Windows 7 64bit
    Thread Starter
       #8

    that is the only update pending. others since that one have gone through fine.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    OK - please post the new CBS.log file, and also the C:\Windows\windowsupdate.log file
      My Computer


  10. Posts : 27
    Windows 7 64bit
    Thread Starter
       #10

    that is the only update pending. others since that one have gone through fine.
      My Computer


 
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