Error with Genuine but Windows is 100% original (error 0x8004fe21)

Runout · 29 Jul 2014

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-K9WFV-6G4BF-MX898
Windows Product Key Hash: HYdsMUJM7ZHuIkEsHEREa81psRU=
Windows Product ID: 00359-OEM-8703377-96369
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6596204B-5B28-4D08-BE2C-36AE2C9084ED}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\sppwinob.dll[Hr = 0x80070002]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6596204B-5B28-4D08-BE2C-36AE2C9084ED}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MX898</PKey><PID>00359-OEM-8703377-96369</PID><PIDType>3</PIDType><SID>S-1-5-21-1910779614-1379913949-1271290536</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1601   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100908000000.000000+000</Date></BIOS><HWID>B2293807018400F2</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Softwarelizenzierungsdienst-Version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Beschreibung: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Aktivierungs-ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Anwendungs-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Erweiterte PID: 00359-00174-033-796369-02-1031-7601.0000-3462013
Installations-ID: 021560830066953450835374800760905620364053808943145332
Prozessorzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88338
Computerzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88339
Lizenz-URL verwenden: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key-Zertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88340
Teil-Product Key: MX898
Lizenzstatus: Lizenziert
Verbleibende Windows Rearm-Anzahl: 4
Vertrauenswürdige Zeit: 29.07.2014 10:47:31

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000080
Event Time Stamp: 7:29:2014 10:40
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppwinob.dll


HWID Data-->
HWID Hash Current: RAAAAAQABAABAAEAAwAEAAAAAgABAAEAln0IAXcWNHUljU40VPn04/SWSMSslsYF3oiKqUeZYj0+kyBPidgU+nrVQho=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            090810        APIC1652
  FACP            090810        FACP1652
  SRAT            AMD           FAM_F_10
  HPET            090810        OEMHPET 
  MCFG            090810        OEMMCFG 
  OEMB            090810        OEMB1652
  SSDT            A M I         POWERNOW

My windows is original but this Error i can't fix.
On every start windows told i don't have an original version of Windows.
I look for many possibilities to solved it but they didn't work.

Also the windows telefonical activation Support told me that is everything okay with my version but i can't install the latest updates and the error just going on and on and on...

You are my last hope.

jimbo45 · 29 Jul 2014

Hi there

From the command mode (run as administrator) type SLUI 3 (note keep the space between SLUI and 3)
At the popup which says enter or change product key enter your Windows key -- everything should then be OK.

Cheers
jimbo

NoelDP · 29 Jul 2014

Nothing will work until the missing file is replaced!

Code:

File Scan Data-->
File Mismatch: C:\Windows\system32\sppwinob.dll[Hr = 0x80070002]

This will help us hee exactly what's wrong...

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Runout · 30 Jul 2014

Thank you i will see what i can do to replace the file and post again if i need help. (:
Sorry but i have no experience with windows activation fails.

NoelDP · 30 Jul 2014

Please post the requested data - it's not a simple job of file replacement, as you have to take account of permissions issue.
I'll then post an appropriate fix protocol.

Runout · 30 Jul 2014

Could you tell me what you mean with requested data? Sorry don't have experience how i said :/

Runout · 30 Jul 2014

Code:

POQ 133 ends.
2014-07-30 13:53:53, Info                  CSI    00000333 [SR] Verify complete
2014-07-30 13:53:53, Info                  CSI    00000334 [SR] Repairing 9 components
2014-07-30 13:53:53, Info                  CSI    00000335 [SR] Beginning Verify and Repair transaction
2014-07-30 13:53:53, Info                  CSI    00000336 [SR] Cannot repair member file [l:22{11}]"ehrecvr.exe" of Microsoft-Windows-ehome-services-ehrecvr, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    00000337 [SR] Cannot repair member file [l:24{12}]"sppwinob.dll" of Microsoft-Windows-Security-SPP-Plugin-Windows, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    00000338 [SR] Cannot repair member file [l:60{30}]"Microsoft.WSMan.Management.dll" of Microsoft.WSMan.Management, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    00000339 [SR] Cannot repair member file [l:24{12}]"mciqtz32.dll" of Microsoft-Windows-DirectShow-Other, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    0000033a [SR] Cannot repair member file [l:22{11}]"oledb32.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-Oledb-Dll, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    0000033b [SR] Cannot repair member file [l:22{11}]"mobsync.exe" of Microsoft-Windows-mobsyncexe, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    0000033c [SR] Cannot repair member file [l:26{13}]"WinSATAPI.dll" of Microsoft-Windows-WindowsSystemAssessmentToolAPI, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    0000033d [SR] Cannot repair member file [l:22{11}]"msvcm80.dll" of Microsoft.VC80.CRT, Version = 8.0.50727.4940, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    0000033e [SR] Cannot repair member file [l:60{30}]"Microsoft.WSMan.Management.dll" of Microsoft.WSMan.Management, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    0000033f [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
2014-07-30 13:53:53, Info                  CSI    00000340 [SR] Cannot repair member file [l:22{11}]"msvcm80.dll" of Microsoft.VC80.CRT, Version = 8.0.50727.4940, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    00000341 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2014-07-30 13:53:53, Info                  CSI    00000342 [SR] Cannot repair member file [l:22{11}]"oledb32.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-Oledb-Dll, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    00000343 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2014-07-30 13:53:53, Info                  CSI    00000344 [SR] Could not reproject corrupted file [ml:520{260},l:106{53}]"\??\C:\Program Files (x86)\Common Files\System\Ole DB"\[l:22{11}]"oledb32.dll"; source file in store is also corrupted
2014-07-30 13:53:53, Info                  CSI    00000345 [SR] Cannot repair member file [l:26{13}]"WinSATAPI.dll" of Microsoft-Windows-WindowsSystemAssessmentToolAPI, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    00000346 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
2014-07-30 13:53:53, Info                  CSI    00000347 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:26{13}]"WinSATAPI.dll"; source file in store is also corrupted
2014-07-30 13:53:53, Info                  CSI    00000348 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:30{15}]"webservices.dll" from store
2014-07-30 13:53:53, Info                  CSI    00000349 [SR] Cannot repair member file [l:24{12}]"mciqtz32.dll" of Microsoft-Windows-DirectShow-Other, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    0000034a [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2014-07-30 13:53:53, Info                  CSI    0000034b [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:24{12}]"mciqtz32.dll"; source file in store is also corrupted
2014-07-30 13:53:53, Info                  CSI    0000034c [SR] Cannot repair member file [l:22{11}]"mobsync.exe" of Microsoft-Windows-mobsyncexe, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    0000034d [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
2014-07-30 13:53:53, Info                  CSI    0000034e [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:22{11}]"mobsync.exe"; source file in store is also corrupted
2014-07-30 13:53:53, Info                  CSI    0000034f [SR] Cannot repair member file [l:22{11}]"ehrecvr.exe" of Microsoft-Windows-ehome-services-ehrecvr, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    00000350 [SR] This component was referenced by [l:176{88}]"Microsoft-Windows-MediaCenter-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.MediaCenter"
2014-07-30 13:53:53, Info                  CSI    00000351 [SR] Could not reproject corrupted file [ml:520{260},l:40{20}]"\??\C:\Windows\ehome"\[l:22{11}]"ehrecvr.exe"; source file in store is also corrupted
2014-07-30 13:53:53, Info                  CSI    00000352 [SR] Cannot repair member file [l:24{12}]"sppwinob.dll" of Microsoft-Windows-Security-SPP-Plugin-Windows, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    00000353 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2014-07-30 13:53:53, Info                  CSI    00000354 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"sppwinob.dll"; source file in store is also corrupted
2014-07-30 13:53:53, Info                  CSI    00000355 Repair results created:
POQ 134 starts:
     0: Move File: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\954f85efecabcf012b3b00008c073812._0000000000000000.cdf-ms", Destination = [l:104{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms"
    1: Move File: Source = [l:162{81}]"\SystemRoot\WinSxS\Temp\PendingRenames\b69d85efecabcf012c3b00008c073812.$$.cdf-ms", Destination = [l:74{37}]"\SystemRoot\WinSxS\FileMaps\$$.cdf-ms"
    2: Move File: Source = [l:214{107}]"\SystemRoot\WinSxS\Temp\PendingRenames\46028eefecabcf012d3b00008c073812.$$_syswow64_21ffbdd2a2dd92e0.cdf-ms", Destination = [l:126{63}]"\SystemRoot\WinSxS\FileMaps\$$_syswow64_21ffbdd2a2dd92e0.cdf-ms"
    3: Hard Link File: Source = [l:244{122}]"\SystemRoot\WinSxS\x86_microsoft-windows-webservices_31bf3856ad364e35_6.1.7601.17514_none_1083c2248cf458dd\webservices.dll", Destination = [l:78{39}]"\??\C:\Windows\SysWOW64\webservices.dll"

POQ 134 ends.
2014-07-30 13:53:53, Info                  CSI    00000356 [SR] Repair complete
2014-07-30 13:53:53, Info                  CSI    00000357 [SR] Committing transaction
2014-07-30 13:53:53, Info                  CSI    00000358 Creating NT transaction (seq 2), objectname [6]"(null)"
2014-07-30 13:53:53, Info                  CSI    00000359 Created NT transaction (seq 2) result 0x00000000, handle @0xfd0
2014-07-30 13:53:53, Info                  CSI    0000035a@2014/7/30:11:53:53.930 CSI perf trace:
CSIPERF:TXCOMMIT;150532
2014-07-30 13:53:53, Info                  CSI    0000035b [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction  have been successfully repaired

the last things that stands in the cbs after the sfc scan!

NoelDP · 30 Jul 2014

We need the full content of the CBS folder (delete the older CBSPersist files if necessary to get the compressed file size below the 8MB limit).
There is a LOT more information in those files than just what you posted, which could give insight into other problems.

As it is - the only data that's of much use is this...

Code:

2014-07-30 13:53:53, Info                  CSI    00000335 [SR] Beginning Verify and Repair transaction
2014-07-30 13:53:53, Info                  CSI    00000336 [SR] Cannot repair member file [l:22{11}]"ehrecvr.exe" of Microsoft-Windows-ehome-services-ehrecvr, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    00000337 [SR] Cannot repair member file [l:24{12}]"sppwinob.dll" of Microsoft-Windows-Security-SPP-Plugin-Windows, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    00000338 [SR] Cannot repair member file [l:60{30}]"Microsoft.WSMan.Management.dll" of Microsoft.WSMan.Management, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    00000339 [SR] Cannot repair member file [l:24{12}]"mciqtz32.dll" of Microsoft-Windows-DirectShow-Other, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    0000033a [SR] Cannot repair member file [l:22{11}]"oledb32.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-Oledb-Dll, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    0000033b [SR] Cannot repair member file [l:22{11}]"mobsync.exe" of Microsoft-Windows-mobsyncexe, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    0000033c [SR] Cannot repair member file [l:26{13}]"WinSATAPI.dll" of Microsoft-Windows-WindowsSystemAssessmentToolAPI, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-07-30 13:53:53, Info                  CSI    0000033d [SR] Cannot repair member file [l:22{11}]"msvcm80.dll" of Microsoft.VC80.CRT, Version = 8.0.50727.4940, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, file is missing

I'll post a fix in a few minutes.

NoelDP · 30 Jul 2014

I've uploaded a file - rntaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\rntaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\rntaa
or
DIR E:\rntaa

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\rntaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt then reboot and upload the new CBS.log file to your reply (after compression!)

Runout · 30 Jul 2014

Thank you i understand what you want from me but i had a look in my boot menu and there is no option like repair my computer or a DOS-Modus or any chance for a Command Prompt. :/
Do you have an idea what i can do?