Windows Update Failing - Error 80070308


  1. Posts : 3
    Windows 7 Home Premium 64 bit
       #1

    Windows Update Failing - Error 80070308


    Hi,

    For the past 2-3 weeks any attempt at installing windows updates has been failing, with the error code 80070308. I'm using Windows 7 Home Premium 64 bit, the updates currently trying to install are:



    I've tried the generic solutions I've been able to find, Microsoft repair tools etc, with no luck. Any help would be appreciated.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Here's a sampling from your CBS log...
    Code:
    2014-08-07 10:49:10, Error                 CSI    00000047 (F) A previous transaction requested a reboot, so you cannot commit any transactions until you reboot.
    [gle=0x80004005]
    2014-08-07 10:49:10, Error                 CSI    00000048 (F) STATUS_REQUEST_OUT_OF_SEQUENCE #387385# from Windows::COM::CComponentStore::ApplyTransactionNow(...)[gle=0xd000042a]
    2014-08-07 10:49:10, Error                 CSI    00000049@2014/8/7:09:49:10.404 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store_transaction.cpp(1841): Error STATUS_REQUEST_OUT_OF_SEQUENCE originated in function Windows::COM::CComponentStore::ApplyTransactionNow expression: (null)
    [gle=0x80004005]
    2014-08-07 10:49:10, Error                 CSI    0000004a (F) HRESULT_FROM_WIN32(ERROR_REQUEST_OUT_OF_SEQUENCE) #387246# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Apply(...)[gle=0x80070308]
    2014-08-07 10:49:10, Error                 CSI    0000004b (F) HRESULT_FROM_WIN32(ERROR_REQUEST_OUT_OF_SEQUENCE) #381337# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddFiles(Flags = 1, a = @0x38cd30, fn = @0x38d530, fp = @0x38dd30, disp = 0, op = 0)[gle=0x80070308]
    2014-08-07 10:49:10, Info                  CBS    Failed to add to transaction package: Package_130_for_KB2973351~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070308 - ERROR_REQUEST_OUT_OF_SEQUENCE]
    2014-08-07 10:49:10, Error                 CBS    Failed to stage execution package: Package_130_for_KB2973351~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070308 - ERROR_REQUEST_OUT_OF_SEQUENCE]
    Windows thinks that it's still in the middle of installing an update of some kind.

    Please do a Search in your Windows folder (and subfolders for any files 'pending.xml', and compress un upload all found

    (there are no SFC or CheckSUR errors)
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Thanks - one file found and attached.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    OK - try this...
    Open an Elevated Command Prompt, and run the following commands


    REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
    REG DELETE HKLM\COMPONENTS /V PendingRequired


    then reboot, and try Windows Update again.
      My Computer


  5. Posts : 3
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    That worked, thanks for your help.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Great - that's one of those fixes that I keep forgetting, as it only crops up once or twice a month.
      My Computer


 

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