Updates of 8/12/14 make pc crash


  1. Posts : 104
    Windows 7 and XP
       #1

    Updates of 8/12/14 make pc crash


    Hi there. Trying to figure out what to do. My work station runs windows 7 64 bit. The latest updates, dated 8/12/14 caused the following: the pc will stay on for a couple of minutes, give or take, then shuts itself off. Which particular update in the batch would cause that? There is no BSOD. Another thing I noticed: When I reboot in the Safe mode, it stops after loading the driver for ATIPCIE and hangs or reboots. I had to restore to a date of 8/10 to be able to work. So once I had a system restore done, I updated my display driver (for an AMD 760G), thinking this was the problem. AMD shows a version 14.4. I had version 6. While it was being installed, it
    rebooted without a warning and I had a BSOD. The problem as I see it is: One of the update interferes with the display. My antivirus in MSSuite/Defender. Shy of installing each update separately, what else can be done? Thanks in advance for your tips and help.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please list the updates you're currently getting and causing errors -
    either from the Update History listing, or from the Windows Update 'waiting list' of updates awaiting install
      My Computer


  3. Posts : 104
    Windows 7 and XP
    Thread Starter
       #3

    Updates of 8/12/14 make pc crash


    Thanks, NoelDP:
    These are the updates: kb2976627, kb2976897, 2978668, 2978742, 2982791, 2952664, 2970228, 2980245, 2981580, 2467173, 2937610, 2943357, 2830477.
    In an effort to solve this and determine the culprit(s), I have since installed kb2918614 (not listed). It has caused no problems thus far, after about 1 1/4 hour.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    KB2830477 is an old one - please Hide that one for the moment

    Then do a Check for Updates - you may find that one or two disappear.
    KB2976627 has been causing problems for some, and so has KB2979228 - so avoid those for the moment
      My Computer


  5. Posts : 104
    Windows 7 and XP
    Thread Starter
       #5

    Thanks, NoelDP for the update. I'll proceed accordingly.
      My Computer


  6. Posts : 336
    Windows 7 Home Premium 64
       #6

    Microsoft recommend that both KB2979228 and KB2982791 are uninstalled pending them being fixed. They are withdrawn from the update patcher.

    Blue Screen (Stop 0x50) after applying update KB2982791 to - Microsoft Community

    (I suggest starting at page 25 and reading on from then!)
      My Computer

  7.   My Computer


  8. Posts : 104
    Windows 7 and XP
    Thread Starter
       #8

    Updates of 8/12/14 make pc crash


    Appreciate your help, Seffrid and NoelDP. I'll report back when I am done updating with no problem.
      My Computer


  9. Posts : 104
    Windows 7 and XP
    Thread Starter
       #9

    Everything went ok, as long as stayed away from the questionable updates. Thanks, all. Cheers.
      My Computer


 

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