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Windows 7: Validation of Windows 7 problem after updates.

01 Sep 2014   #51

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Please check the RAM timings?

Attachment 331521

My System SpecsSystem Spec
01 Sep 2014   #52

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint

I saw that Arc. It's 2 different brands and speed of ram which is never a good idea. But, it can work. It's running it at a the lowest speed from what I can tell, and it passed memtest86. It can work like that, but I wouldn't want to try it. I don't know of a respectable computer shop that would do that. I suspect they just threw some used ram they had around in the machine instead of new ram. No shop that is knowledgeable would do that. But, I do know of a few that would, and charge you for new ram.

What I'm most curious about is all of the remote connections that are showing. Unless she uses that for some specific reason, I don't think they should be there. But, I'm not sure.
My System SpecsSystem Spec
01 Sep 2014   #53
Layback Bear

Windows 7 Pro. 64/SP-1

Remote connection or Desktop I know very little about because I have never used them.
Saying that; remote anything is worry some.
The ram is a problem but I don't know if its the problem. I have a feeling that their are many problems.

Glad you all come to help. The more eyes the better. That tuneup program could of and most likely caused many problems.

Hopefully when Lady post back we will have the needed information to make this old computer happy again.

My last old computer was a intel 775 socket. The power supply blew up so I replaced it and everything worked. Slowly piece at a time over a period of a couple of months different hardware in the system would go belly up. Finally I just sent the old system to the recycle station in town.
Their comes a time when you just have to get or build a new computer.
My System SpecsSystem Spec

01 Sep 2014   #54

Windows 7 Professional 32 bit

This is very enlightening and Noel also said that Tune Up Utilities causes problems. I had stopped the utilities part making alterations to my computer but kept the one click tune up part as I know of no other way of keeping the PC running well. Looks like I was wrong and wasted my cash on that so I should probably uninstall it. I thought I was supposed to have Windows defender working as well as ESET. Woops! Not sure how and when I picked up Java but presume it was part of a website I use or maybe music production software. I suppose I should uninstall it and then see what fails to function without it. Is that the correct approach? I shall look into this in depth over the next few days and come back with more screenshots. You guys are great and I canīt thank you enough.
My System SpecsSystem Spec
01 Sep 2014   #55

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

One-click tuneup things are not needed. Practically, windows 7 does not need any tuneup program. But if you want a program to do this job, we will suggest you one thing only, CCleaner.

If you want to know how to use it: CCleaner - Delete Junk Files

As the memtest86+ passes, I would suggest you next to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Before doing it, Read the items below ▼ very carefully:
information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus, egui for your case.
  5. Apply > OK
  6. Accept then restart.
Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
01 Sep 2014   #56
Layback Bear

Windows 7 Pro. 64/SP-1

Lady please post the pictures I requested when you can. They will help.
My System SpecsSystem Spec
02 Sep 2014   #57

Windows 7 Professional 32 bit

Can I ask "Layback Bear" the order I should do things as I feel a little overwhelmed with this. I had started last week by removing everything out of start with the exception of ESET, as suggested. I have now uninstalled "Tune Up Utilities". I need to stop Windows defender running as I have ESET but how do I do that? Easy guidance please. You also want more snapshots but of what and easiest instructions please to do this. The drivers test seems very daunting and reading about restoring if windows doesnīt open, I would not know how to restore to an earlier date without windows, or am I misunderstanding the text. Seems I should run this driver test program all the time in the background until my PC crashes. Presumably doing various tasks that would use different drivers. I would never run the computer for 24 hours a day or leave it unattended as I would be scared of fire in the heat we have in Spain.

Not sure whether to uninstall java as I think it is used for a music website. Or should I just uninstall and see what happens? The bing bar I believe is an extension of Chrome and itīs just an easy access to websites I visit a lot, rather than listing in favourites. Is that correct or is it something completely different.

Reading other inputs in this thread there was mention of being concerned about remote connection. Is that when I have allowed someone from outside to remotely change something on my PC, as ESET and my Internet Supplier have both been in but I could see what they were doing and disconnected them afterwards. Or have I got this totally wrong too?

I will wait for a reply before tackling anymore, so that I do everything in the right order. My PC behaving at the moment, famous last words, but I would like to get this antique, by your standards, running as well as it can.

So sorry that I am causing you all such a headache.
My System SpecsSystem Spec
02 Sep 2014   #58
Layback Bear

Windows 7 Pro. 64/SP-1

You are not causing any headaches on this end.

Here are some easy things to do and some guidance on how to do them.
We use tutorials as much as possible because they are exact and you can always refer back to them.

By Brink:
Windows Defender - Turn On or Off


Now Java; most don't need Java. I haven't used it in years because of the security risk and I don't need it.

If you remove Java and you find out that a program that you like needs it you can always install it again.
If you do have and want to keep Java you MUST keep it updated. I would check daily for updates. Java is a huge security problem.

How to: Windows 7 and Vista - Uninstall Programs

  1. Click Start
  2. Select Control Panel
  3. Select Programs
  4. Click Programs and Features
  5. Select the program you want to uninstall by clicking on it, and then click the Uninstall button.

Bing Tool Bar and Bing Desktop is something of choice.
I have found them to be trouble some and at times cause problems and use resources.

Again that is something that can be removed and if one gets a desire for them again, just install them again. Most find they like things without them.


Their are many ways to uninstall programs. I'm giving you the Windows 7 method.
It's pretty much fool proof and easy to do. The easy way.

*Start Orb
*Type Remove
*Tick on add and remove programs.

If the program is listed there you can uninstall (Remove) it from there.
If you find a program to remove and it isn't listed there just ask and we will show other methods.

Now lets get this taken care of.

Screen shots are very important.
We can see things that help us help you.
When you post them it also let us know that you understand and followed the instructions.

I will give you another tutorial by Brink:
Take your time and learn how to use it. Any question just ask.
It's not difficult believe me. I can use it and I only got 3 brain cells.

Screenshots and Files - Upload and Post in Seven Forums


I'm not sure why your ISP and or Eset would be in your computer.
Can you explain why this was done and what was done?
How are you sure that they were who they say they were?
Do you use a paid for version of Eset Security.

essenbe has brought that to our attentions. I will investigate.

Take care of these things at your own pace.
My System SpecsSystem Spec
02 Sep 2014   #59

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint

Lady, you have caused no headaches for us. This is what we do every day. We are happy to help you in any way we can. Do you have the Windows 7 Installation Disk? Have you created a system repair disk? It wouldn't hurt for you to create one. Here is a step by step instructions System Repair Disc - Create There is no hurry in doing this, but you should do it soon. Then label it and put it up so you will have it if you need it.

I was concerned about the remote access because of security problems. If you give anyone access to your computer, be absolutely sure you know exactly who they are. Don't believe someone just because they say they are from someplace you trust. Make sure they are who they say they are. A big scam right now is people calling saying they are from Microsoft and you need help with your computer. They are Scam artists and are looking to cost you a lot of money. Trust me, Microsoft will never call you to help with your computer problems. Those were some of my reasons for concern about remote access.
My System SpecsSystem Spec
03 Sep 2014   #60

Windows 7 Professional 32 bit

I am aware of the scams and both times those that I allowed remote access to my PC were genuine. With ESET it was due to their new software that would not function on my pc and I contacted the website direct on-line and they tried to talk me through from their help desk but I was struggling, therefore the remote access. In the end they decided to give me a different version that works fine now. Again with the ISP I contacted them myself due to a problem, something to do with the router but we got over that in the end. I did have one of those scam people call me asking me to switch on my computer now. Of course, I was aware and said that I was going out and would need their phone number to call them back when I returned. Of course I did not phone them but I did report them to ESET and my ISP.

Essenbe: i do have my original Windows 7 Pro disc but I have never used it as it was loaded by the shop. The writing is in Spanish, so I have avoided it. I will make a System repair Disc and have put it on my to do list. Thanks Would it be best to wait until you think my PC has been cleared of problems?

Layback Bear: Windows Defender is now turned off.

Java uninstalled - 3 lots - 2 Spanish + 1 English. (Hadnīt been updated since 2012 it appears)

Bing Tool Bar uninstalled but I did not have Bing Desktop.

I have read through the instructions for making screenshots using paint PrtScn and I think it may be a key named Impr/Pant/Petsis on my Spanish keyboard but I will have to try it and see. What do you want screenshots of?

BTW, ESET is something that I pay for and updates several times a day. Thank you
My System SpecsSystem Spec

 Validation of Windows 7 problem after updates.

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