Validation of Windows 7 problem after updates.

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  1. Posts : 48
    Windows 7 Professional 32 bit
    Thread Starter
       #61

    I have uploaded a screenshot of startup so that you can see that I have followed instructions. Will wait to hear others required. thanks
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  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #62

    Nice!

    When you can, follow post #55 and let us see the resulting crash dump/s following the Blue Screen of Death (BSOD) Posting Instructions.
      My Computer


  3. Posts : 48
    Windows 7 Professional 32 bit
    Thread Starter
       #63

    Help please! I have started the driver verifier but PC crashed after 20 minutes and I know you want the BSOD report but how do I disable the verifier??
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  4. Posts : 26,869
    Windows 11 Pro
       #64

    It's easy See Option 2. Driver Verifier - Enable and Disable
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  5. Posts : 48
    Windows 7 Professional 32 bit
    Thread Starter
       #65

    Thank you Essenbe - guess I panicked due to the crash. Windows froze and on re-booting so I had to switch off PC and start re-boot again. Here is the BSOD report and hope it shows something easy to fix.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #66

    It is Driver Verifier enabled for sure.
    Code:
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    But still it is failing to detect a driver as failing.
    Code:
    BugCheck E3, {a7353f78, 8ca9b928, 91e50a98, 3}
    
    Probably caused by : win32k.sys ( win32k!GreReleaseSemaphoreInternal+a )
    
    Followup: MachineOwner
    ---------
    No tress of a failing driver in the raw stack, too.

    So it is too hard to say at this point thst the issue is originally being caused by a failing/bugging driver.

    Plus, memtest86+ also passes nicely.

    At this point I would suggest you to run the computer with only one RAM module connected. Remove either of them. See how the computer runs. * As you are using 32 bit windows, 2 GB RAM will not be a very big problem, IMHO.

    For any further BSOD, let us see the crash dump. Also see what essenbe suggests.
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  7. Posts : 26,869
    Windows 11 Pro
       #67

    Lady, don't panic. That's what Driver Verifier is supposed to do, make your computer crash. When it does we hope to catch the offending driver. It didn't work this time though.
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  8. Posts : 48
    Windows 7 Professional 32 bit
    Thread Starter
       #68

    After it crashed I disabled Driver Verifier before producing the BSOD. Was that the correct thing to do?

    I know this should be in a different thread but think you should know that I think there is something wrong with one of the sound drivers. The reason is that Media Player often refuses to play and shows a white screen followed by "Media Player Not responding". After a couple of minutes it kicks in. Whilst using the verifier in the background I tried to play some music using my Cakewalk Sonar 8.5 Program (Uses Asio4All Driver). It stuttered instead of playing and I had to come out of the program as it was giving me a warning that it was running at b/t 93-97% CPU. It may have just been the verifier that caused it. Closed program and thought I would play my own MP3īs and had the above problem for a couple of minutes before playing. I left it on a playlist and left the PC but I didnīt know anything about the crash until I saw it was stuck, trying to open windows. Only mentioned this in case it is relevant and was going to ask about it after this man problem.



    Are you saying I have got to run the verifier again and should I do that with half the RAM available as suggested by Arc or should these tests be separate. Also presuming I can find the RAM! Which one first please.

    This is for Arc Quote: (For any further BSOD, let us see the crash dump) What do you mean, please explain as I did not see anything but Windows trying and failing to open as I wasnīt sitting in front of it at the time. If I see another crash dump I will try and get a snapshot. Is that what you mean? Thanks
    Last edited by lady; 05 Sep 2014 at 11:41. Reason: Question
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  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #69

    What you have done with verifier is right. We may suggest you to run it again, but now you try to update the driver to your Creative X-Fi Audio Processor.

    Creative Worldwide Support

    Does the update solve the audio issue? Let us know.
      My Computer


  10. Posts : 48
    Windows 7 Professional 32 bit
    Thread Starter
       #70

    Thank you, I have updated the driver and although improved it takes 35 seconds for Windows Media Player to play audio. I have closed and re-booted and each time Media Player problem the same. Once it starts playing I can then play anything until next time I turn off PC and re-boot another time.
      My Computer


 
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