Activation issues.


  1. Posts : 225
    Microsoft Windows 10 Professional 64-bit
       #1

    Activation issues.


    I replaced the hard drive in a friends computer, HP DV6 I believe. Re-installed Windows, but didn't use the discs that came with the computer, just used a regular Windows 7 Home Premium install disc, but did use the key that came with the computer. Tried activating it and it said "the computer BIOS is missing a required license?" and gave me Error Code: 0xC004F063.

    I went online and found these steps to remedy the problem:

    1. Click the Start button
    2. Type: CMD.exe in the start search field
    3. Right-Click on CMD.exe and select Run as Administrator
    4. Type: net stop sppsvc and press [Enter]. (You may be asked if you are sure, select yes)
    5. Type: cd c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform and press [Enter]
    6. Type: rename tokens.dat tokens.bar and press [Enter]
    7. Type: cd c:\windows\system32 and press [Enter]
    8. Type: net start sppsvc and press [Enter]
    9. Type: slui and press [Enter]

    So after I did these steps it said: Duplicate file or file cannot be found.

    Not really sure what to do next, any advice?
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

    https://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

    Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx
      My Computer


  3. Posts : 225
    Microsoft Windows 10 Professional 64-bit
    Thread Starter
       #3

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    
    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
     Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
     Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {121457E6-C498-4CEA-8948-46A218E2A0F0}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
     Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
     Resolution Status: N/A
    
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    
    Windows XP Notifications Data-->
     Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
     
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
     
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
     
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
     Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
     Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    
    File Scan Data-->
     File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
     File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
     File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
     File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
     File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
     File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
    
    
    Other data-->
     Office Details: <GenuineResults><MachineData><UGUID>{121457E6-C498-4CEA-8948-46A218E2A0F0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4184781532-2769071326-452162293</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.1D</Version><SMBIOSVersion major="2" minor="6"/><Date>20101005000000.000000+000</Date></BIOS><HWID>D3CF3407018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
     
    
    Spsys.log Content: 0x80070002
    
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    
    Name: Windows(R) 7, HomePremium edition
     Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7601.0000-2292014
     Installation ID: 003682189075977783311550508641046296979945026095811993
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
     Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
     Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Notification
     Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 4
    Trusted time: 8/26/2014 7:03:23 PM
    
    
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
     HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 8:23:2014 16:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
     HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
     Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
     Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
     Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys
    
    
    
    
    HWID Data-->
    HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GE2UKaoIsxwiHiv3vyuXVxd
     
    
    OEM Activation 1.0 Data-->
    N/A
    
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
     BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			HPQOEM		SLIC-MPC
       FACP			HPQOEM		SLIC-MPC
      HPET			HPQOEM		SLIC-MPC
       BOOT			HPQOEM		SLIC-MPC
      MCFG			HPQOEM		SLIC-MPC
       WDRT			HPQOEM		SLIC-MPC
      ASF!			HPQOEM		SLIC-MPC
       SLIC			HPQOEM		SLIC-MPC
      ASPT			HPQOEM		SLIC-MPC
       SSDT			PmRef		CpuPm
      My Computer


  4. Posts : 225
    Microsoft Windows 10 Professional 64-bit
    Thread Starter
       #4

    Anyone have any ideas as to what my problem is?
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

    Installing the Intel Rapid Storage Drivers
    try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

    (you want the iata_enu.exe download)

    Once complete, please reboot twice, then post another MGADiag report.
      My Computer


 

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