New
#1
build 7601, windows not genuine
I've got the black screen with message in lower right corner. The laptop is a HP Elitebook 8730w. The sticker on the bottom indicates it was originally loaded with windows vista, but it currently has windows 7 ultimate. My ex-wife got this computer from her work, and I believe she put a different hard drive in it, and I am unaware of where the windows 7 ultimate came from. It was working normally for nearly a year before this message started appearing. Does the diagnostics provided give any insight as to what the issue might be? Do I need to buy new genuine software, or is their some other issue? Any help is greatly appreciated. Thanks!
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0xc004c4a2 Windows Product Key: *****-*****-8KVC4-3KC7K-J32DD Windows Product Key Hash: PHJcAWE4JGLfZrQIl4YYd3VPEDw= Windows Product ID: 00426-OEM-9425602-37307 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {AD7682A4-1CCD-4A33-89F1-F558BFD7628D}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.140303-2144 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{AD7682A4-1CCD-4A33-89F1-F558BFD7628D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-J32DD</PKey><PID>00426-OEM-9425602-37307</PID><PIDType>8</PIDType><SID>S-1-5-21-2802124424-2093103077-1661845677</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8730w</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PAD Ver. F.08</Version><SMBIOSVersion major="2" minor="4"/><Date>20080926000000.000000+000</Date></BIOS><HWID>79973907018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel Activation ID: 022a1afb-b893-4190-92c3-8f69a49839fb Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00188-256-037307-02-1033-7601.0000-3632013 Installation ID: 015306972500969655174786485362454876259595891262502996 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: J32DD License Status: Notification Notification Reason: 0xC004F200 (non-genuine). Remaining Windows rearm count: 3 Trusted time: 8/24/2014 7:16:45 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C4A2 HealthStatus: 0x0000000000000000 Event Time Stamp: 8:24:2014 19:04 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: OgAAAAEABwABAAEAAAACAAAAAgABAAEAeqimeDfoDnBufTKA4Ia0WVDx7Dn2hLKkGuxA0LbNZE5Gyg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x0 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC HPQOEM 30EC FACP HPQOEM 30EC HPET HPQOEM 30EC MCFG HPQOEM 30EC ASF! HPQOEM 30EC TCPA HPQOEM 30EC SSDT HPQOEM SataPri SSDT HPQOEM SataPri SLIC HPQOEM SLIC-MPC SSDT HPQOEM SataPri DMAR SSDT HPQOEM SataPri SSDT HPQOEM SataPri SSDT HPQOEM SataPri