80073712 Windows Error Update

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    My fault for not trimming the boilerplate.
    Carry on with what's there -there is nothing else
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  2. Posts : 207
    Windows 7 Ultimate x64
    Thread Starter
       #12

    There we go, bud.

    Thanks again for your time.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    Great - that's fixed that one.
    Open WIndows Update, and do a new Check for Updates - then attempt to install ONLY the oldest update found.
    If it works, try the rest.
    If it doesn't work, post your C:\Windows\windowsupdate.log file.
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  4. Posts : 207
    Windows 7 Ultimate x64
    Thread Starter
       #14

    I just received a fail when attempting to install, Noel.

    Here is the log that you asked for
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  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    Code:
    2014-09-01 14:17:58:679  952 d08 AU   # WARNING: Download failed, error = 0x80073712
    2014-09-01 14:17:58:679  952 1240 Report REPORT EVENT: {08944CEE-FCCD-4B26-943B-CC61FFEFC6BA} 2014-09-01 14:17:31:859+0100 1 161 106 {EB57CC12-5103-4EF0-A87A-E9DB2AFA23DC} 200 80073712 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.
    OK - try installing the update from the standalone...
    Download Security Update for Windows 7 for x64-based Systems (KB2993651) from Official Microsoft Download Center
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  6. Posts : 207
    Windows 7 Ultimate x64
    Thread Starter
       #16

    It's stating that ..Some updates were not installed.....

    The following updates were not installed:

    Update for Windows (KB2993651)
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  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    Hmm - OK - please post the new CBS.log, WindowsUpdate.log files and I'll see what I can come up with.
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  8. Posts : 207
    Windows 7 Ultimate x64
    Thread Starter
       #18

    Okay
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  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    The problem appears to lie in this registry key

    Code:
    (11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
      MissingWinningComponentKey on resource [84]"wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18512_none_216c121fe588fcef"[gle=0x80004005]
    2014-09-01 14:17:58, Error                 CSI    0000018e (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #1075506# from CCSDirectTransaction::OperateEnding at index 0 of 8 operations, disposition 0[gle=0xd015001a]

    I need to have a look at your COMPONENTS registry hive

    Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
      My Computer


  10. Posts : 207
    Windows 7 Ultimate x64
    Thread Starter
       #20
      My Computer


 
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