80073712 Windows Error Update

Thanks
Please also open an Elevated Command Prompt, and run the following command

Code:

 
REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\wow64_microsoft-windows-win32k_31bf3856ad364e35_none_b3d4faf86433489b
 
.

Post the results.


Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Sorry - wrong key!
please check the amended version in the forum...

Ah - I just tried to download the hive - and it seems you forgot to Share it, or put it in the wrong folder.
Best to put it in the Public folder, and make sure that the folder is shared with Everyone.
If you have to move it, post a new link

Yep - you'll have to wait for any outcome, as I have two other such files that have to be analysed first!

That looks normal, at least
Please run this command now, and post the result...

Code:

REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\wow64_microsoft-windows-win32k_31bf3856ad364e35_none_b3d4faf86433489b\6.1
 
.

That's normal - if a lot shorter than my list here :)
Still waiting for time to sit down and go through your hive
Maybe tonight!