Windows not genuine error 0xc004f063 after reinstallation on new HDD


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    Windows not genuine error 0xc004f063 after reinstallation on new HDD


    I bought this computer about 3 years ago from a friend, but recently the hard drive gave up the ghost. I replaced it and reinstalled Windows 7 Home Premium (I had to use a friend's installation CD as I didn't have mine) and used the key I'd pulled from the previous hard drive (I had to use a program as the sticker is unreadable now). It installed and updated fine for about 1 1/2 to 2 months - until today when I was told my copy of Windows was not genuine and, when I tried to authenticate it by reentering the key, was given error code 0xc004f063.

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {1F335673-6141-4654-B711-27AF8E47979F}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1F335673-6141-4654-B711-27AF8E47979F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-2492301829-2679980200-1269565891</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 8000</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A01</Version><SMBIOSVersion major="2" minor="5"/><Date>20090811000000.000000+000</Date></BIOS><HWID>FCEB3407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7601.0000-2442014
    Installation ID: 000642217522022203845770680803736902756163407934387716
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMV82
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 3
    Trusted time: 9/1/2014 12:54:20 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:1:2014 12:23
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NgAAAAIABAABAAEAAAACAAAAAgABAAEAln3sK3cWTO2AlkLG9teUVti+NBNiPT43vlxLzXZW
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			DELL  		FX09    
      FACP			DELL  		FX09    
      HPET			DELL  		OEMHPET 
      MCFG			DELL  		OEMMCFG 
      SLIC			DELL  		FX09   
      OSFR			DELL  		FX09    
      OEMB			DELL  		FX09    
      GSCI			DELL  		GMCHSCI
      My Computer


  2. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #2

    Welcome bearrorist :)

    The key code you probably pulled from the HD was the MFG universal key code. It will not work for a re-activation.

    That is why the Key Code on the COA sticker is so important and valuable, therefore protected & saved as a hard copy document for the future when needed.
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    DocBrown said:
    Welcome bearrorist :)

    The key code you probably pulled from the HD was the MFG universal key code. It will not work for a re-activation.

    That is why the Key Code on the COA sticker is so important and valuable, therefore protected & saved as a hard copy document for the future when needed.
    WHOOPS, that sounds about right. I'll try and see if I can decipher the half decayed code on my COA sticker, haha. If I can't, will buying another copy of Windows 7 Home Premium and using the key from that work?
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    You'd possibly be better off buying the Recovery media from the manufacturer - that sontains the necessary certificates to be able to self-activate the Key you're currently using.
      My Computer


 

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