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Windows 7: Win7 home 64bits, Update crash error code 800B0100, 80073712, 8024200D

05 Sep 2014   #1
Neyoh

Windows 7 Home 64Bits
 
 
Win7 home 64bits, Update crash error code 800B0100, 80073712, 8024200D

Hello,

For few week, i can't update my windows 7, each try : crash error code 800B0100, 80073712, 8024200D.
At each shut down i have 2 very fast update. It's weird

I did try :
- install System Update Readiness Tool
- Sfcscann: 100% verification Windows Resource Protection did not find any integrity violations.

always the same problems.

Can you help me ?

Thank you

ps: my cbs.zip are too big for upload system:
https://mega.co.nz/#!XI0gCIZL!Hhv6w7..._kFg5e5zredW7Y


My System SpecsSystem Spec
.
06 Sep 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You have a fair amount of corruption present...
From your CheckSUR log...
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18512_none_171767cdb1283af4.manifest
 winsxs\manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22783_none_c23631e8ada93879.manifest
 winsxs\manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18577_none_c1bb644b947fe4f3.manifest
 winsxs\manifests\amd64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.22716_none_b94d6a997722cb48.manifest
 winsxs\manifests\wow64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.22716_none_c3a214ebab838d43.manifest
 winsxs\manifests\amd64_microsoft-windows-ehome-ehskb_31bf3856ad364e35_6.1.7601.18512_none_a8a66f946bf20376.manifest
 winsxs\manifests\amd64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22722_none_7b4fe7ac48d9ed38.manifest
 winsxs\manifests\wow64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22722_none_85a491fe7d3aaf33.manifest
 winsxs\manifests\amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22722_none_7031d29ea7497734.manifest
 winsxs\manifests\wow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22722_none_7a867cf0dbaa392f.manifest
 winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22722_none_21eae0e4feaeb5d1.manifest
 winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22722_none_17963692ca4df3d6.manifest
 winsxs\manifests\amd64_microsoft-windows-osk_31bf3856ad364e35_6.1.7601.18512_none_08e0c17f709022b5.manifest
 winsxs\manifests\x86_microsoft-windows-osk_31bf3856ad364e35_6.1.7601.18512_none_acc225fbb832b17f.manifest
 winsxs\manifests\amd64_microsoft-windows-tabletpc-softkeyboard_31bf3856ad364e35_6.1.7601.22722_none_30546cd28123fc4b.manifest
 winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22783_none_17565754ca7db4d3.manifest
 winsxs\manifests\amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18577_none_b766b9f9601f22f8.manifest
 winsxs\manifests\amd64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.18501_none_b8c99a625e0193b3.manifest
 winsxs\manifests\wow64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.18501_none_c31e44b4926255ae.manifest
 winsxs\manifests\amd64_microsoft-windows-tabletpc-softkeyboard_31bf3856ad364e35_6.1.7601.18512_none_2fd59e0d67fe4369.manifest
 winsxs\manifests\amd64_microsoft-windows-ehome-ehskb_31bf3856ad364e35_6.1.7601.22722_none_a9253e598517bc58.manifest
 winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22783_none_21ab01a6fede76ce.manifest
 winsxs\manifests\amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22783_none_b7e187967948767e.manifest
 winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18512_none_216c121fe588fcef.manifest
 winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18577_none_16db89b7b154614d.manifest
 winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18577_none_21303409e5b52348.manifest
 winsxs\manifests\amd64_microsoft-windows-osk_31bf3856ad364e35_6.1.7601.22722_none_095f904489b5db97.manifest
 winsxs\manifests\x86_microsoft-windows-osk_31bf3856ad364e35_6.1.7601.22722_none_ad40f4c0d1586a61.manifest
 winsxs\manifests\amd64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.18512_none_7ad118e72fb43456.manifest
 winsxs\manifests\wow64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.18512_none_8525c3396414f651.manifest
 winsxs\manifests\amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.18512_none_6fb303d98e23be52.manifest
 winsxs\manifests\wow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.18512_none_7a07ae2bc284804d.manifest
 servicing\packages\Package_1_for_KB2972280~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2972280~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2973201~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2973201~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2993651~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_2_for_KB2993651~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_3_for_KB2973201~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_3_for_KB2973201~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_3_for_KB2993651~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_3_for_KB2993651~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_4_for_KB2973201~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_4_for_KB2973201~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_5_for_KB2973201~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_5_for_KB2973201~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_6_for_KB2973201~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_6_for_KB2973201~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2972280_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2972280_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2972280~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2972280~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2973201_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2973201_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2973201~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2973201~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2993651_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2993651_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2993651~31bf3856ad364e35~amd64~~6.1.1.3.mum
The SFC scan appears to be clear.

I'll post a fix protocol later.
My System SpecsSystem Spec
06 Sep 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - nyoaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder nyoaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

06 Sep 2014   #4
Neyoh

Windows 7 Home 64Bits
 
 

Thank you, i did your protocol. But no try to update windows .
My System SpecsSystem Spec
06 Sep 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Good - CheckSUR is now happy

Please run an SFC /SCANNOW, and post the resulting CBS.log file.
My System SpecsSystem Spec
07 Sep 2014   #6
Neyoh

Windows 7 Home 64Bits
 
 

sfc /scannow is good

My CBS.log is big maybe because when i turned off my computer last night, he applied 2 updates :/
https://mega.co.nz/#!fUsUkLLZ!Cplrwr...VT7ebvGi5VKEqA
My System SpecsSystem Spec
07 Sep 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

SFC may be happy - but there are still problems..
Code:
Line 189657: 2014-09-07 10:58:36, Error                 CBS    Failed to verify if catalog file \\?\C:\Windows\SoftwareDistribution\Download\43f9d3a3ce553a3bd82cfec8ebc5fe42\update.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
 Line 189949: 2014-09-07 10:58:41, Error                 CBS    Failed to verify if catalog file \\?\C:\Windows\SoftwareDistribution\Download\4be26a326d83ee85e2a2aa1f84c239a4\update.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
 Line 189955: 2014-09-07 10:58:41, Error                 CBS    Failed to verify if catalog file \\?\C:\Windows\SoftwareDistribution\Download\dafa120431e23611322be67aaf32a1c9\update.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
 Line 189961: 2014-09-07 10:58:41, Error                 CBS    Failed to verify if catalog file \\?\C:\Windows\SoftwareDistribution\Download\821770186b2275f82265ae996d339310\update.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
 Line 189967: 2014-09-07 10:58:42, Error                 CBS    Failed to verify if catalog file \\?\C:\Windows\SoftwareDistribution\Download\6254b0afb75738dfecf8aae26fe4d2a4\update.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
 Line 189973: 2014-09-07 10:58:42, Error                 CBS    Failed to verify if catalog file \\?\C:\Windows\SoftwareDistribution\Download\021a47f6c64d82f5692ec501dba91d82\update.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
 Line 189979: 2014-09-07 10:58:42, Error                 CBS    Failed to verify if catalog file \\?\C:\Windows\SoftwareDistribution\Download\d19dd596f976d65e132c1f2f95ca199c\update.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
 Line 189985: 2014-09-07 10:58:42, Error                 CBS    Failed to verify if catalog file \\?\C:\Windows\SoftwareDistribution\Download\24c893ec620f93cab05a529e65a5a4b1\update.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
I think we need to reset the SoftwareDistribution folder...


Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

Install only the oldest update found - and reboot once installed
then go back to Windows updates and install the others.
My System SpecsSystem Spec
07 Sep 2014   #8
Neyoh

Windows 7 Home 64Bits
 
 

I did your protocol " reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

Install only the oldest update found - and reboot once installed
then go back to Windows updates and install the others. "

It's all good but to install the others i have an error 8024200D now
My System SpecsSystem Spec
07 Sep 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's OK - they should install from the standalone installers all right.
If you upload the c:\windows\windowsupdate.log I'll take a look and list the links for you.
My System SpecsSystem Spec
07 Sep 2014   #10
Neyoh

Windows 7 Home 64Bits
 
 

Ok thank you
my windowsupdate.log:
My System SpecsSystem Spec
Reply

 Win7 home 64bits, Update crash error code 800B0100, 80073712, 8024200D




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