Persistant Installation Error Code 80073712 for KB2972211 (Windows 7)

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    OK - it does loo as if the CheckSUR errors are the only ones we really have to worry about...
    Code:
    Unavailable repair files:
     winsxs\manifests\msil_system.xml.resources_b77a5c561934e089_6.1.7601.18529_en-us_4ba39f6adcb8ffa6.manifest
     winsxs\manifests\amd64_netfx-system.xml_b03f5f7f11d50a3a_6.1.7601.18529_none_61525d543c29f632.manifest
     winsxs\manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7601.18529_en-us_6685ac8c75cac403.manifest
     winsxs\manifests\msil_system.data.sqlxml_b77a5c561934e089_6.1.7601.18529_none_05d526a261a2bd9d.manifest
     winsxs\manifests\amd64_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.22740_none_89d49b0dbca4315e.manifest
     winsxs\manifests\msil_system.xml_b77a5c561934e089_6.1.7601.22740_none_3f3239201f9a7e81.manifest
     winsxs\manifests\amd64_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.18529_none_a09f7455a2ff8502.manifest
     winsxs\manifests\amd64_netfx-system.data.sqlxml_b03f5f7f11d50a3a_6.1.7601.22740_none_fd50d2123d55f0a6.manifest
     winsxs\manifests\amd64_netfx-system.data.sqlxml_b03f5f7f11d50a3a_6.1.7601.18529_none_141bab5a23b1444a.manifest
     winsxs\manifests\amd64_netfx-system.xml_b03f5f7f11d50a3a_6.1.7601.22740_none_4a87840c55cea28e.manifest
     winsxs\manifests\msil_system.data.sqlxml.resources_b77a5c561934e089_6.1.7601.22740_en-us_f0063b6d4da03da4.manifest
     winsxs\manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7601.22740_en-us_4fbad3448f6f705f.manifest
     winsxs\manifests\msil_system.data.sqlxml_b77a5c561934e089_6.1.7601.22740_none_ef0a4d5a7b4769f9.manifest
     winsxs\manifests\amd64_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.18529_none_b7d12c94af0aa8ed.manifest
     winsxs\manifests\msil_system.xml.resources_b77a5c561934e089_6.1.7601.22740_en-us_34d8c622f65dac02.manifest
     winsxs\manifests\msil_system.data.sqlxml.resources_b77a5c561934e089_6.1.7601.18529_en-us_06d114b533fb9148.manifest
     winsxs\manifests\amd64_mscorlib_b77a5c561934e089_6.1.7601.22740_none_3d9b61788326e4f1.manifest
     winsxs\manifests\amd64_netfx-mscorwks_dll_b03f5f7f11d50a3a_6.1.7601.22740_none_a8423065f0ae4976.manifest
     winsxs\manifests\amd64_netfx-mscorwks_dll_b03f5f7f11d50a3a_6.1.7601.18529_none_bf0d09add7099d1a.manifest
     winsxs\manifests\amd64_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.22740_none_a106534cc8af5549.manifest
     winsxs\manifests\msil_system.xml_b77a5c561934e089_6.1.7601.18529_none_55fd126805f5d225.manifest
     servicing\packages\Package_for_KB2972211_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2972211_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2972211~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2972211~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2972211_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2972211_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2972211~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2972211~31bf3856ad364e35~amd64~~6.1.1.0.cat
    I'll post a fix protocol a little later.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    I've uploaded a file - b77aa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder b77aa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  3. Posts : 5
    Windows 7 Professional x64
    Thread Starter
       #13

    All right, attached are the two requested files. Cheers!
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    CheckSUR is happy now.

    Try a new Check For Updates, and see how things work now.
      My Computer


  5. Posts : 5
    Windows 7 Professional x64
    Thread Starter
       #15

    Brilliant! That did the trick. Thanks very much for your assistance, Noel. You're a true champion!
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Glad it worked for you - and thanks for the kind words.

    Good luck.
      My Computer


 
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