Ms14-052 IE 11 update kb2977629 cannot install error 80073712

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  1. Posts : 7
    Windows 7
       #1

    Ms14-052 IE 11 update kb2977629 cannot install error 80073712


    Windows 7 service pack 1 x64 my os.
    I cannot install this update, i tried all the possibilities, system update readiness tool, sfc /scannow, check disk for errors, install manually without windows update, reset windows update, clean boot. I have of course all others updates, the problem it's only with this one. Error 80073712.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please follow the Windows Update Posting Instructions and post the requested data
    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
      My Computer


  3. Posts : 7
    Windows 7
    Thread Starter
       #3

    I will upload it soon.
    Last edited by Be4stElectrjc; 13 Sep 2014 at 02:23.
      My Computer


  4. Posts : 7
    Windows 7
    Thread Starter
       #4

    Here there are, error 80073712.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Here's the errors from CheckSUR
    Code:
    Summary:
    Seconds executed: 358
     Found 69 errors
      CSI Manifest All Zeros Total count: 54
      CSI Manifest and S256H Do Not Match Total count: 1
      CBS MUM Corrupt Total count: 7
      CBS Catalog Corrupt Total count: 7
    Unavailable repair files:
     winsxs\manifests\amd64_microsoft-windows-ie-f12_31bf3856ad364e35_11.2.9600.17280_none_d027a806fd5a9fff.manifest
     winsxs\manifests\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.2.9600.17280_none_4715d967c316cb36.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.17280_none_11d56cd12ef642b6.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_11.2.9600.17280_none_8abf9ec9f8d8a490.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-f12-provider_31bf3856ad364e35_11.2.9600.17280_none_bdb091787e773a47.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_11.2.9600.17280_none_aa05ab1c71b2fcb4.manifest
     winsxs\manifests\amd64_microsoft-windows-i..osticstap.resources_31bf3856ad364e35_11.2.9600.17280_en-us_6d6da71ff9c9ee4f.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_11.2.9600.17280_none_e1994bf149f1e0bc.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-networkinspection_31bf3856ad364e35_11.2.9600.17280_none_576ff73168f8639a.manifest
     winsxs\manifests\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_11.2.9600.17280_none_2acd701742dec536.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-devtools_31bf3856ad364e35_11.2.9600.17280_none_1e18799854ce2014.manifest
     winsxs\manifests\amd64_microsoft-windows-s..-jscript9.resources_31bf3856ad364e35_11.2.9600.17280_en-us_c42e9a838d085268.manifest
     winsxs\manifests\amd64_microsoft-windows-i..riptedsandboxplugin_31bf3856ad364e35_11.2.9600.17280_none_3e4f4a7180554864.manifest
     winsxs\manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_11.2.9600.17280_none_975684a3ebc1ad40.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-f12tools_31bf3856ad364e35_11.2.9600.17280_none_6bb3ab90a618b922.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-diagnosticshubis_31bf3856ad364e35_11.2.9600.17280_none_f2627d07d63bd1fd.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_11.2.9600.17280_none_56c3d9416c74f49a.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-directxtransforms_31bf3856ad364e35_11.2.9600.17280_none_7a39bbd7969bd454.manifest
     winsxs\manifests\wow64_microsoft-windows-ie-directxtransforms_31bf3856ad364e35_11.2.9600.17280_none_848e6629cafc964f.manifest
     winsxs\manifests\amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.17280_none_5f668c1aff756211.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-f12.resources_31bf3856ad364e35_11.2.9600.17280_en-us_52b682ff6e868032.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-htmlrenderingmedia_31bf3856ad364e35_11.2.9600.17280_none_a0f417ee6e43c855.manifest
     winsxs\manifests\amd64_microsoft-windows-i..rityzones.resources_31bf3856ad364e35_11.2.9600.17280_en-us_50f61e67f6712a37.manifest
     winsxs\manifests\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.17280_none_71ad12d866d05264.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ielowutil_31bf3856ad364e35_11.2.9600.17280_none_e8e978ee86327c18.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-antiphishfilter_31bf3856ad364e35_11.2.9600.17280_none_de05831f80b64e26.manifest
     winsxs\manifests\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17280_none_000b29b66b81ff04.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-memoryanalyzer_31bf3856ad364e35_11.2.9600.17280_none_a56a84ea088938fb.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.2.9600.17280_none_949cd96a8c5c0968.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_11.2.9600.17280_none_4259f7144f6e268b.manifest
     winsxs\manifests\wow64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_11.2.9600.17280_none_4caea16683cee886.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-f12resources_31bf3856ad364e35_11.2.9600.17280_none_64ded8e1222ed39e.manifest
     winsxs\manifests\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17280_none_7b29c921c2bd89c1.manifest
     winsxs\manifests\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17280_none_857e7373f71e4bbc.manifest
     winsxs\manifests\amd64_microsoft-windows-i..riptcollectionagent_31bf3856ad364e35_11.2.9600.17280_none_983ab4d5adc22d0e.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-timeline_31bf3856ad364e35_11.2.9600.17280_none_2f4366137ecda4bd.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17280_none_bab10f640c158e55.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.2.9600.17280_none_a58a03a017be89c5.manifest
     winsxs\manifests\amd64_microsoft-windows-i..trolpanel.resources_31bf3856ad364e35_11.2.9600.17280_en-us_04fe121ffd23e4fb.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.2.9600.17280_none_2a171721a17bf230.manifest
     winsxs\manifests\amd64_microsoft-windows-i..resources.resources_31bf3856ad364e35_11.2.9600.17280_en-us_1de09d2d2c90a85f.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17280_none_a84421ec73710b5b.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-timeline_is_31bf3856ad364e35_11.2.9600.17280_none_5c4971d1de84ce38.manifest
     winsxs\manifests\amd64_microsoft-windows-i..rendering.resources_31bf3856ad364e35_11.2.9600.17280_en-us_ef5bd84f1864e7e2.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-f12tools.resources_31bf3856ad364e35_11.2.9600.17280_en-us_8d1c52f3c9e8db09.manifest
     winsxs\manifests\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_11.2.9600.17280_none_e45c6045b6cad3d3.manifest
     winsxs\manifests\amd64_microsoft-windows-inetres-adm_31bf3856ad364e35_11.2.9600.17280_none_d102c720accb3d2c.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_11.2.9600.17280_none_2a009cbdaf30c4c0.manifest
     winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_11.2.9600.17280_none_cb0f45e6a69a1f6e.manifest
     winsxs\manifests\amd64_microsoft-windows-inetres-adm.resources_31bf3856ad364e35_11.2.9600.17280_en-us_52114f449273ca8d.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-datawarehouse_31bf3856ad364e35_11.2.9600.17280_none_2921a3b0156345ed.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-vgx_31bf3856ad364e35_11.2.9600.17280_none_cfaa7e32fdb2b96f.manifest
     winsxs\manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.17280_none_269cf977d2a938a3.manifest
     winsxs\manifests\amd64_microsoft-windows-ieframe.resources_31bf3856ad364e35_11.2.9600.17280_en-us_7239b4f8e2a618d5.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_11.2.9600.17280_none_72a251275f885e52.manifest
     servicing\packages\Package_1_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_1_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_2_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_2_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_3_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_3_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_4_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_4_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_5_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_5_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_for_KB2977629_RTM~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_for_KB2977629_RTM~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_1_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.cat
     servicing\packages\Package_1_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.cat
     servicing\packages\Package_2_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.cat
     servicing\packages\Package_2_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.cat
     servicing\packages\Package_3_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.cat
     servicing\packages\Package_3_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.cat
     servicing\packages\Package_4_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.cat
     servicing\packages\Package_4_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.cat
     servicing\packages\Package_5_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.cat
     servicing\packages\Package_5_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.cat
     servicing\packages\Package_for_KB2977629_RTM~31bf3856ad364e35~amd64~~11.2.1.0.cat
     servicing\packages\Package_for_KB2977629_RTM~31bf3856ad364e35~amd64~~11.2.1.0.cat
     servicing\packages\Package_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.cat
     servicing\packages\Package_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.cat
    The SFC scan is clear - but there are a couple of worrying error messages in the background CBS data which we may need to address later.

    I'll post a fix for the CheckSUR errors later.
      My Computer


  6. Posts : 7
    Windows 7
    Thread Starter
       #6

    I hope we can fix them man, thanks.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    I've uploaded a file - b4eaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder b4eaa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  8. Posts : 7
    Windows 7
    Thread Starter
       #8

    I wait your opinion on the new log file before install the update right?
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    You can try WU after rebooting - it may well work.
      My Computer


  10. Posts : 7
    Windows 7
    Thread Starter
       #10

    Give me news.
      My Computer


 
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