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Windows 7: windows update error code 80070002

13 Sep 2014   #1
aribr

Windows 7 professional x64
 
 
windows update error code 80070002

I have been getting the windows update error code 80070002 for a while now.

I ran SURT and did not get any errors.
When running sfc / scannow I get the error "Windows Resource Protection could not perform the requested operation." after a few seconds.

here is a zip of my CBS dir
https://drive.google.com/file/d/0B9y...it?usp=sharing

I'm not positive but I think there is some corruption in my HKLM\COMPONENTS

I have run Chkdsk /r /f and did not get any bad sectors

Thanks for any help.


My System SpecsSystem Spec
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14 Sep 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I should warn you that my track record n fixing this type of error is not good (yet!) - mostly because its rare.
Having said that, it does look like there is corruption in your registry.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
14 Sep 2014   #3
aribr

Windows 7 professional x64
 
 

Thanks for you help.

here is a link to the zip of COMPONENTS
https://www.dropbox.com/sh/zb8bgbpa0...dUEvZmeaa?dl=0

If we can't fix the problem I might just upgrade the OS HDD to a SSD next week and do a clean install.
My System SpecsSystem Spec
.

14 Sep 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Bad news, I'm afraid - the registry hive is missing a large chunk of data, and there's no way to fix it manually.
You're going to have to try a repair install and hope that works - otherwise, it's time for a clean install.

Repair Install
My System SpecsSystem Spec
15 Sep 2014   #5
aribr

Windows 7 professional x64
 
 

That is what I was afraid of.

I tried to do a repair install and got "Setup can't continue. Restart the computer and restart Setup. When prompted, try getting the latest updates."
My System SpecsSystem Spec
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 windows update error code 80070002




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