windows update error code 80070002


  1. Posts : 3
    Windows 7 professional x64
       #1

    windows update error code 80070002


    I have been getting the windows update error code 80070002 for a while now.

    I ran SURT and did not get any errors.
    When running sfc / scannow I get the error "Windows Resource Protection could not perform the requested operation." after a few seconds.

    here is a zip of my CBS dir
    https://drive.google.com/file/d/0B9y...it?usp=sharing

    I'm not positive but I think there is some corruption in my HKLM\COMPONENTS

    I have run Chkdsk /r /f and did not get any bad sectors

    Thanks for any help.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    I should warn you that my track record n fixing this type of error is not good (yet!) - mostly because its rare.
    Having said that, it does look like there is corruption in your registry.

    I need to have a look at your COMPONENTS registry hive

    Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
      My Computer


  3. Posts : 3
    Windows 7 professional x64
    Thread Starter
       #3

    Thanks for you help.

    here is a link to the zip of COMPONENTS
    https://www.dropbox.com/sh/zb8bgbpa0...dUEvZmeaa?dl=0

    If we can't fix the problem I might just upgrade the OS HDD to a SSD next week and do a clean install.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Bad news, I'm afraid - the registry hive is missing a large chunk of data, and there's no way to fix it manually.
    You're going to have to try a repair install and hope that works - otherwise, it's time for a clean install.

    Repair Install
      My Computer


  5. Posts : 3
    Windows 7 professional x64
    Thread Starter
       #5

    That is what I was afraid of.

    I tried to do a repair install and got "Setup can't continue. Restart the computer and restart Setup. When prompted, try getting the latest updates."
      My Computer


 

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