Unable to install Update Service Pack 1


  1. Posts : 6
    Windows 7 Ultimate x64
       #1

    Unable to install Update Service Pack 1


    Get Error Code, 8007371B.

    Have run Malware Bytes and AVG anti virus.

    Advice appreciated.

    Thank you in advance.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    CheckSUR found and fixed a problem which could have caused the error message you got.

    Please do another Check for Updates, then attempt to install ONLY the oldest update found.

    If it fails, post the C:\Windows\windowsupdate.log file.
      My Computer


  3. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #3
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Hmm-
    Please follow the Windows Update Posting Instructions and post the requested data
    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
      My Computer


  5. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #5
      My Computer


  6. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #6

    cbs persist files coming
      My Computer


  7. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #7

    get an error message with I go to upload Cab file. get error invalid file. File is less then 8. I shortened name but did not help. Advice?
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    The forum doesn't accept CAB files - copy them to the desktop, then rename them as .zip files and it'll work
      My Computer


  9. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Attached please find the 2 latest Cab files.
      My Computer


 

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