Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Service Pack 1 - Unable to uninstall (0x8024200D)

17 Sep 2014   #1

Windows 7 Ultimate N
Service Pack 1 - Unable to uninstall (0x8024200D)

Hello everybody,
I'm stuck with the installation of SP1 on a windows 7 ultimate n.
The following information could be hopefully helpful:

- Using windows update, the error code is 8024200D (as reported in the subject).

- Using the SP1 downloaded on the MS website, the installation procedure starts and exits after some minutes with the same error code.

- sfc /scannow doesn't report any integrity violation error.

- The CBS.log file reports the following error (different code than windows update, anyway), which seems to cause the setup to abort:
Microsoft-Windows-RemoteFX-VM-Setup-LanguagePack~31bf3856ad364e35~x86~en-US~6.1.7601.17514, Update: INF_ts_wpdmtp, PinDeployment: x86_synth3dvsc.inf-languagepack_31bf3856ad364e35_6.1.7601.17514_en-us_f2a2ab0191202f9a
2014-09-17 20:14:10, Info CBS Failed to find file: x86_microsoft-windows-mediaplayer-wmvsdk_31bf3856ad364e35_6.1.7601.17514_none_a832b14d84e3325d\WMSysPr9.prx [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND].

Please notice that
- Windows is running on a fresh installation (PC formatted and re-installed 2 days ago).
- I'm currently running the "N" version of Windows (meaning that Media Player is not installed by default, although I downloaded and installed the WMPlayer11 from the Microsoft's site just after reinstalling the OS)

Could you provide any help?

Thank you in advance,

My System SpecsSystem Spec
18 Sep 2014   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
My System SpecsSystem Spec

 Service Pack 1 - Unable to uninstall (0x8024200D)

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 Service Pack 1 (SP1) - Uninstall
How to Uninstall the Windows 7 Service Pack 1 (SP1) This will show you how to uninstall the Windows 7 Service Pack 1 (SP1) in case you are having issues with it. You must be logged in as an administrator to be able to do the steps in this tutorial. If you still have the SP1 beta or RC...
Unable to install Update Service Pack 1
Get Error Code, 8007371B. Have run Malware Bytes and AVG anti virus. Advice appreciated. Thank you in advance.
Windows Updates & Activation
Windows 7 Service Pack 1 unable to update
Okay So i have about 12 updates that are failing to install. The main and most important being Windows 7 Service Pack 1 for x64bit because it's a primary cause of why my laptop is crashing. I receive the following Error Codes: Code 800B0100 (This one also pops up when i try to solo download...
Windows Updates & Activation
Office 2010 SP1 Service Pack Uninstall Tool
Download Free Office 2010 SP1 Service Pack Uninstall Tool - Softpedia
Microsoft Office
Unable to Install Service Pack 1
I'm having a problem with the Windows Update and have reached the frustrating conclusion that the SP1 update just doesn't want to install on my desktop. I continuously get the "code 80070005" error every time SP1 tries to install. I've looked at and run just about every "fix" suggested on this...
Windows Updates & Activation
Uninstall Service Pack KB976932
So about a month ago I installed the beta service pack that came out for windows 7, just so I could have the latest and greatest from Redmond. Then yesterday I got my hands on a newer build of the service pack and went to install it, however the installer prompted me to uninstall the previous...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:16.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App