Windows Update Error 80070002 & Windows Update Diag Error 0x8007370B

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    please run memtest again - with both sticks installed - for at least the three passes to check that their timings aren't still causing problems. Sometimes, even bath/batch variation on the same production line can cause matching-problems for the end-user. That's one reason why it's generally better to replace RAM in matched pairs rather than one at a time.
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  2. Posts : 11
    Indiana
    Thread Starter
       #12

    Again, thanks a ton! Here's the Component file as requested ...

    https://dl.dropboxusercontent.com/u/...COMPONENTS.zip
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  3. Posts : 11
    Indiana
    Thread Starter
       #13

    NoelDP said:
    please run memtest again - with both sticks installed - for at least the three passes to check that their timings aren't still causing problems. Sometimes, even bath/batch variation on the same production line can cause matching-problems for the end-user. That's one reason why it's generally better to replace RAM in matched pairs rather than one at a time.
    Will start another memtest now ...
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  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    I've managed to eliminate the obvious remaining errors, I think...


    I've uploaded a file - wdcaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it to your desktop.
    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
    COPY %userprofile%\desktop\wdcaa\COMPONENTS C:\Windows\System32\config

    If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

    Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
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  5. Posts : 11
    Indiana
    Thread Starter
       #15

    When attempting to rename ... it states that it is in use by another process. Safe mode possibly?
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  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Yep - that doesn't surprise me too much.
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  7. Posts : 11
    Indiana
    Thread Starter
       #17

    Thoughts on next step?
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  8. Posts : 11
    Indiana
    Thread Starter
       #18

    Would it be best to rebuild with a fresh copy of windows at this point? Or, do you believe the issue can be resolved? Thank you again for all the help.
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  9. Posts : 11
    Indiana
    Thread Starter
       #19

    Haven't heard back ... so I'm performing a system recovery. Many thanks for the assistance ... appreciated.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    Sorry about that - been too busy in resl life
    Good luck with the recovery. Don't forget to backup your data to external storage first!
      My Computer


 
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