Windows Update KB2972211 fails, Error Code 80073712

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  1. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #11

    Ups, I will do this.

    Regards, Gert
      My Computer


  2. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    Here are a log files you requested. After unpacking gtgaa.zip and running of CheckSUR I've removed the extracted files generated by gtgaa.zip. I hope this was okay.

    Best wishes,
    Gert
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    That's fine.
    Here's the errors from ChekcSUR that still remain to be fixed...
    Code:
    Unavailable repair files:
     winsxs\manifests\msil_system.runtime.seri..ion.formatters.soap_b03f5f7f11d50a3a_6.1.7601.22733_none_05a3bea3fa19258c.manifest
     winsxs\manifests\wow64_microsoft-windows-n..xcorecomp.resources_31bf3856ad364e35_6.1.7601.22731_de-de_c37d774b07a35262.manifest
     winsxs\manifests\amd64_microsoft-windows-n..xcorecomp.resources_31bf3856ad364e35_6.1.7601.18523_de-de_b8abfec7ba1b0a33.manifest
     winsxs\manifests\wow64_microsoft-windows-n..xcorecomp.resources_31bf3856ad364e35_6.1.7601.18523_de-de_c300a919ee7bcc2e.manifest
     winsxs\manifests\msil_caspol.resources_b03f5f7f11d50a3a_6.1.7601.18523_de-de_553e130884bbc0b1.manifest
     winsxs\manifests\msil_system.windows.forms.resources_b77a5c561934e089_6.1.7601.18523_de-de_8a739a2f91539e88.manifest
     winsxs\manifests\msil_system.runtime.seri..ion.formatters.soap_b03f5f7f11d50a3a_6.1.7601.18523_none_1c70653de072abde.manifest
     winsxs\manifests\amd64_microsoft-windows-n..xcorecomp.resources_31bf3856ad364e35_6.1.7601.22731_de-de_b928ccf8d3429067.manifest
    I'll post a fix protocol for them later.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    NoelDP said:
    That's fine.
    Here's the errors from ChekcSUR that still remain to be fixed...
    Code:
    Unavailable repair files:
     winsxs\manifests\msil_system.runtime.seri..ion.formatters.soap_b03f5f7f11d50a3a_6.1.7601.22733_none_05a3bea3fa19258c.manifest
     winsxs\manifests\wow64_microsoft-windows-n..xcorecomp.resources_31bf3856ad364e35_6.1.7601.22731_de-de_c37d774b07a35262.manifest
     winsxs\manifests\amd64_microsoft-windows-n..xcorecomp.resources_31bf3856ad364e35_6.1.7601.18523_de-de_b8abfec7ba1b0a33.manifest
     winsxs\manifests\wow64_microsoft-windows-n..xcorecomp.resources_31bf3856ad364e35_6.1.7601.18523_de-de_c300a919ee7bcc2e.manifest
     winsxs\manifests\msil_caspol.resources_b03f5f7f11d50a3a_6.1.7601.18523_de-de_553e130884bbc0b1.manifest
     winsxs\manifests\msil_system.windows.forms.resources_b77a5c561934e089_6.1.7601.18523_de-de_8a739a2f91539e88.manifest
     winsxs\manifests\msil_system.runtime.seri..ion.formatters.soap_b03f5f7f11d50a3a_6.1.7601.18523_none_1c70653de072abde.manifest
     winsxs\manifests\amd64_microsoft-windows-n..xcorecomp.resources_31bf3856ad364e35_6.1.7601.22731_de-de_b928ccf8d3429067.manifest
    I'll post a fix protocol for them later.
    ...as promised - a little later then expected


    I've uploaded a file - gtgab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder gtgab in the same place.
    Open this folder - there should be one folders inside it (Manifests)

    Copy the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  5. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #15

    Here you go!
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    CheckSUR is happy now!

    With any luck Windows Updates will be working properly now.
    Do a Check For Updates, and attempt to install only the oldest update found - if that one fails, post back with the error code, and we'll deal with it, otherwise install any further updates found.
      My Computer


  7. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #17

    Everything is okay now. Thank you for this excellent support.

    Best wishes,
    Gert
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    You're welcome - Good luck!
      My Computer


 
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