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Windows Update KB2972211 fails, Error Code 80073712
Is there any advise to solve this problem?
Thanks in advance!
Regards, Gert
Is there any advise to solve this problem?
Thanks in advance!
Regards, Gert
You have some major problems - but they all appear to be from a single update...
I'll see if I can workout a fix protocol for you - back soon.Code:Seconds executed: 2314 Found 438 errors CSI Manifest All Zeros Total count: 420 CBS MUM Corrupt Total count: 9 CBS Catalog Corrupt Total count: 9
I've uploaded a file - gtgaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder gtgaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)
Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages
And the content of the manifests folder (.manifest files) into this folder:
C:\Windows\Temp\CheckSur\Winsxs\Manifests
Now run the CheckSUR tool again (it may take a while)
Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
Here are the new logs. But it seems there are more corrupt files
Regards, Gert
Did you run the CheckSUR/SURT tool? - the log is the same (and same date/time) as the previous one.
I had a run of "sfc /scannow". I thought this is the CheckSUR tool.
Regards, Gert
No- it's the big download you did - KB974821.
Just run it again, and post the new CheckSUR.log file.
Okay I see. Here are the latestest logs.
Regards, Gert
Update service seems to work again. Thank you for that great help.
Best regards, Gert
PLease post a new set of files after running CheckSUR and SFC again - there are still errors present in the ones you posted earlier.