4 Windows Update Failures error codes 8024200D and 8007371B

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  1. MarkM5
    Posts : 10
    Windows 7 Pro x64
       New #1

    4 Windows Update Failures error codes 8024200D and 8007371B


    I am having some trouble with Windows Update failures. The updates are:

    KB2977629
    KB2972211
    KB2973112
    KB2952664

    The error codes are 8024200D and 8007371B

    I ran SURT and SFC but I cant attach the CBS.zip file because its about 23M and 8M is the limit

    Thanks

    Mark
      My Computer
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  3. MarkM5
    Posts : 10
    Windows 7 Pro x64
    Thread Starter
       New #2

    OK here's my CBS zip file
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #3

    You have a number of problems - the most urgent are the following - from your CheckSUR report....
    Code:
    Unavailable repair files:
 servicing\packages\Package_100_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_10_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_1_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_2_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_3_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_4_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_56_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_5_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_5_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_6_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_7_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_8_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_97_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_98_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_99_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_9_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2937610_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2943357_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_100_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_10_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_1_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_2_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_3_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_4_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_56_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_5_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_5_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_6_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_7_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_8_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_97_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_98_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_99_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_9_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2937610_SP1~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2943357_SP1~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.cat
    I'll post a fix protocol when I can - but 'real life' is getting in the way at the moment
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  6. MarkM5
    Posts : 10
    Windows 7 Pro x64
    Thread Starter
       New #4

    Any suggestions? SFC /scannow wont make it all the way through. Should I start there?
      My Computer
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    Wups - sorry about that! - you fell off my todo list
    I'll post the stuff over the weekend.
      My Computer
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    Never mind - got to it now :)

    I've uploaded a file - mm5aa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder mm5aa in the same place.
    Open this folder - there should be one folder inside it (Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
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  10. MarkM5
    Posts : 10
    Windows 7 Pro x64
    Thread Starter
       New #7

    Here are the files you need. Thanks
      My Computer
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    CheckSUR managed to fix everything it was supposed to -leaving us with the payload files to fix.

    Please run an SFC /SCANNOW, and post the new CBS.log (you'll have to copy it to the desktop before zipping it) and the latest CBSPersist cab file (you'll have to zip that as well - the forum doesn't allow CAB files to upload)
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  12. MarkM5
    Posts : 10
    Windows 7 Pro x64
    Thread Starter
       New #9

    Here's the cbs log
      My Computer
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  13. MarkM5
    Posts : 10
    Windows 7 Pro x64
    Thread Starter
       New #10

    Here's the CbsPersist
      My Computer
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