IE 11 Windows Update error 9C48 with Windows 7 SP1 x64

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  1. Posts : 9
    Windows 8 Pro x64
       #1

    IE 11 Windows Update error 9C48 with Windows 7 SP1 x64


    Stuck on Internet Explorer 10, can't update to IE 11 due to 9C48 error.
      My Computer


  2. Posts : 9
    Windows 8 Pro x64
    Thread Starter
       #2

    Also Windows update only shows the IE 10 update not IE 11 even though 10 is fully installed and updated. Attached is the CBS folder.
      My Computer


  3. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #3

    Hi and welcome to SevenForums,
    Have you tried an alternative installer ?
    Download Internet Explorer 11 (Offline installer) - Internet Explorer

    You can also try going to msn.com or Bing.com and with a minute or so you'll probably see a Update your browser notification on the top of the page,
    Try and use it,
    Cheers.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Your CheckSUR results show considerable problems....
    Code:
    Summary:
    Seconds executed: 4863
     Found 287 errors
      CSI Missing Deployment Key Total count: 1
      CSI Missing Winning Component Key Total count: 286
    It's not practical to attempt to fix this many of this type of error - there are too many variables involved.

    The vast majority (if not all) of the problems related to IE10 - so it would be best to remove that completely and start again.
    Follow the instructions here http://blogs.msdn.com/b/askie/archiv...-explorer.aspx to uninstall IE10 (don't restart until the Command Line tells you to and/or the command prompt returns).

    Once complete, run SFC and CheckSUR again, and we'll see how that went.
      My Computer


  5. Posts : 9
    Windows 8 Pro x64
    Thread Starter
       #5

    it comes back with an error "Error: files of type "Microsoft-Windows-InternetExplorer-*10.*.mum" not found."
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    That's OK - accept the errors and carry on.
      My Computer


  7. Posts : 9
    Windows 8 Pro x64
    Thread Starter
       #7

    no option to accept, it immediately went back to prompt
      My Computer


  8. Posts : 9
    Windows 8 Pro x64
    Thread Starter
       #8

    still running sfc and checksur again though, will post results shortly
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    I wonder if we can get around that?

    Let's try this...


    I've uploaded a file - ddwaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\ddwaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\ddwaa
    or
    DIR E:\ddwaa



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\ddwaa <drive>:\windows\servicing\Packages /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  10. Posts : 9
    Windows 8 Pro x64
    Thread Starter
       #10

    New CBS
      My Computer


 
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