The CBS log shows the following errors...
Code:
Line 8039: 2014-09-30 17:06:11, Error CSI 00000003@2014/9/30:21:06:11.408 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED)
Line 8046: 2014-09-30 17:06:11, Error CSI 00000004@2014/9/30:21:06:11.408 (F) CMIADAPTER: AI failed. HRESULT = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED)
Line 8050: 2014-09-30 17:06:11, Error CSI 000000c4@2014/9/30:21:06:11.408 (F) d:\win7sp1_gdr\base\wcp\cmiadapter\installers.cpp(352): Error HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::ResolveAndInvokeInstaller expression: hr
Line 8052: 2014-09-30 17:06:12, Error CSI 00000005@2014/9/30:21:06:12.467 (F) CMIADAPTER: Exiting with HRESULT code = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED).
Line 8054: 2014-09-30 17:06:12, Error CSI 000000c5@2014/9/30:21:06:12.468 (F) d:\win7sp1_gdr\base\wcp\cmiadapter\installers.cpp(123): Error HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::Install expression: hr
Line 8060: 2014-09-30 17:06:12, Error [0x01803c] CSI 000000c8 (F) Failed execution of queue item Installer: SppInstaller ({1b265fd2-721c-4e59-ad55-9d102a5d1d7f}) with HRESULT HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED). Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005]
Line 8324: 2014-09-30 17:06:24, Error CBS Startup: Failed to process advanced operation queue, startupPhase: 0. A rollback transaction will be created. [HRESULT = 0x80004005 - E_FAIL]
Line 10524: 2014-10-01 11:04:13, Error CBS Startup: Completed rollback, startupPhase: 0. [HRESULT = 0x80004005 - E_FAIL]
S
Looking at the detail for the first errors we get this...
Code:
2014-09-30 17:06:11, Info CSI 00000002@2014/9/30:21:06:11.408 [165]"SPP Installer: ProcessInstallOrUninstall (amd64_Microsoft-Windows-IE-InternetExplorer_31bf3856ad364e35_11.2.9600.16428_neutral_b709524f) completed with hr=0x80070005"
2014-09-30 17:06:11, Info CSI 00000001@2014/9/30:21:06:11.408 [68]"SPP Installer: SLpUpdateComponentTokens completed with hr=0x80070005"
2014-09-30 17:06:11, Info CSI 00000002@2014/9/30:21:06:11.408 [165]"SPP Installer: ProcessInstallOrUninstall (amd64_Microsoft-Windows-IE-InternetExplorer_31bf3856ad364e35_11.2.9600.16428_neutral_b709524f) completed with hr=0x80070005"
2014-09-30 17:06:11, Error CSI 00000003@2014/9/30:21:06:11.408 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) [[19]"Access is denied."] [gle=0x80004005]
2014-09-30 17:06:11, Error CSI 00000004@2014/9/30:21:06:11.408 (F) CMIADAPTER: AI failed. HRESULT = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) Element: [163]"<sppInstaller xmlns="urn:schemas-microsoft-com:spp:installer" xmlns:manv3="urn:schemas-microsoft-com:asm.v3" xmlns:spp="urn:schemas-microsoft-com:spp:installer" />" [gle=0x80004005]
2014-09-30 17:06:11, Error CSI 000000c4@2014/9/30:21:06:11.408 (F) d:\win7sp1_gdr\base\wcp\cmiadapter\installers.cpp(352): Error HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::ResolveAndInvokeInstaller expression: hr [gle=0x80004005]
2014-09-30 17:06:12, Error CSI 00000005@2014/9/30:21:06:12.467 (F) CMIADAPTER: Exiting with HRESULT code = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED). [gle=0x80004005]
2014-09-30 17:06:12, Error CSI 000000c5@2014/9/30:21:06:12.468 (F) d:\win7sp1_gdr\base\wcp\cmiadapter\installers.cpp(123): Error HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::Install expression: hr [gle=0x80004005]
2014-09-30 17:06:12, Info CSI 000000c6@2014/9/30:21:06:12.508 CSI Advanced installer perf trace:
CSIPERF:AIDONE;{1b265fd2-721c-4e59-ad55-9d102a5d1d7f};Microsoft-Windows-IE-InternetExplorer, Version = 11.2.9600.16428, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral;8126123
...so it looks as if you still have permissions issues somewhere.
I suspect that it could be either
1) the relevant files have been tagged 'read-only'
or
2) the service doesn't have the correct permissions
or
3) the registry is corrupt
or
4) something else...
Let's check the easy ones first.
Open an elevated Command Prompt, and run the following commands...
Code:
ICACLS C:\Windows\winsxs\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.16428_none_11b913172f0cb26f /T
ICACLS C:\Windows\winsxs\amd64_Microsoft-Windows-IE-InternetExplorer_31bf3856ad364e35_11.2.9600.16428_neutral_b709524f
ATTRIB C:\Windows\winsxs\amd64_Microsoft-Windows-IE-InternetExplorer_31bf3856ad364e35_11.2.9600.16428\*.*
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY "HKLM\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.16428_none_11b913172f0cb26f" /S
REG QUERY "HKLM\COMPONENTS\DerivedData\Components\amd64_Microsoft-Windows-IE-InternetExplorer_31bf3856ad364e35_11.2.9600.16428_neutral_b709524f" /S
.
post the results, and we'll see what we can see,