failed to access control panel items after windows 7 update

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  1. Posts : 10
    Windows Server 2008 R2
       #1

    failed to access control panel items after windows 7 update


    after the update,i cant access access the control even the windows update
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please follow the Windows Update Posting Instructions and post the requested data
    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

    I also need to see your Event Logs..

    Open Event Viewer
    click on the Windows logs entry in the left pane to expand it.
    Now click on the Application entry - wait while it loads.
    Click on 'File' in the menu bar and select Save...
    Save the file as Appevt.evtx
    Repeat for the System log
    then zip both, and upload them.
      My Computer


  3. Posts : 10
    Windows Server 2008 R2
    Thread Starter
       #3

    unable to upload any file!
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    The CBS folder is probably too big - delete the older CBSPersist logs and try again.
    The forum doesn't accept .evts files, you have to zip them first (and the bare files are probably too big anyhow)
      My Computer


  5. Posts : 10
    Windows Server 2008 R2
    Thread Starter
       #5

    "500 - Internal server error.There is a problem with the resource you are looking for, and it cannot be displayed"
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    That usually means that the file is (still?) too large.
      My Computer


  7. Posts : 10
    Windows Server 2008 R2
    Thread Starter
       #7
      My Computer


  8. Posts : 10
    Windows Server 2008 R2
    Thread Starter
       #8

    i cant access Event Viewer
    Attachment 337428
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    This sounds as if you may be running in a guest account, or have UAC switched off.

    Please open a Command Prompt window, and run the following commands - post the results.

    REG QUERY HKU
    REG QUERY HKCU


    To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My Computer


  10. Posts : 10
    Windows Server 2008 R2
    Thread Starter
       #10

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\sandeep>REG QUERY HKU

    HKEY_USERS\.DEFAULT
    HKEY_USERS\S-1-5-19
    HKEY_USERS\S-1-5-20
    HKEY_USERS\S-1-5-21-2736186788-1873495447-2789710585-1000
    HKEY_USERS\S-1-5-21-2736186788-1873495447-2789710585-1000_Classes
    HKEY_USERS\S-1-5-18

    C:\Users\sandeep>REG QUERY HKCU

    HKEY_CURRENT_USER
    profDataStr REG_SZ 5

    HKEY_CURRENT_USER\"Software
    HKEY_CURRENT_USER\AppEvents
    HKEY_CURRENT_USER\Console
    HKEY_CURRENT_USER\Control Panel
    HKEY_CURRENT_USER\Environment
    HKEY_CURRENT_USER\EUDC
    HKEY_CURRENT_USER\Identities
    HKEY_CURRENT_USER\Keyboard Layout
    HKEY_CURRENT_USER\Network
    HKEY_CURRENT_USER\Printers
    HKEY_CURRENT_USER\Software
    HKEY_CURRENT_USER\System
    HKEY_CURRENT_USER\Toolbar
    HKEY_CURRENT_USER\Volatile Environment

    C:\Users\sandeep>
      My Computer


 
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