hi,
i'm running win7 ult sp1 - i get update error 80070002
Attachment 335486
i have tried so far:
Reset_Reregister_Windows_Update_Components
Reset_Windows_Update_History
Windows6.1-KB947821-v33-x64
WindowsUpdateDiagnostic:
Attachment 335488
any help would be greatly appreciated, thanks.
Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
thanks for the reply,
here is the log: Attachment 335516
(i had to remove 4 CBSPersist cab files)
when trying to run sfc /scannow using elevated command prompt within windows, i get the message:
"windows resource protection could not perform the requested operation"
Attachment 335514
when opening the command prompt from windows7 boot cd, i get the message:
"there is a system repair pending which requires reboot to complete"
your help is appreciated.
Here's the errors from the CheckSUR log...
Code:Checking Component Store (f) CSI Corrupt Component Keyform 0x00000000 identity amd64_microsoft-windows-shell-internetexplorer_31bf3856ad364e35_6.1.7601.17514_none_e276f10f687c8de identity and keyform do not match; keyform is wrong. (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..anguagepack_31bf3856ad364e35_6.1.7600.16385_5df88a7d948b37d amd64_microsoft-windows-rastls.resources_31bf3856ad364e35_6.1.7600.16385_en-us_0b2f5387422b4609 (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..anguagepack_31bf3856ad364e35_6.1.7601.17514_51f6c2a6018a344 amd64_microsoft-windows-l..-startere.resources_31bf3856ad364e35_6.1.7600.16385_en-us_da79a19cb62ad143 (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..anguagepack_31bf3856ad364e35_6.1.7600.16385_5df488a7d94b37d amd64_microsoft-windows-d..nt-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e95b2b269173677c
I need to have a look at your COMPONENTS registry hive
Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
there are 2 files:
config\components (51MB) or config\COMPONENTS (1KB text file)
I think I've managed to correct the errors...
I've uploaded a file - spsaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)
Create a new System Restore point
Open an Elevated Command Prompt, and run the following commands.
REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY %userprofile%\desktop\spsaa\COMPONENTS C:\Windows\System32\config
If you get an error with either command, STOP THERE - do not reboot! - post for instructions.
Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
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