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Windows 7: How to go to IE10 from IE11 if it was never installed

03 Oct 2014   #1

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
How to go to IE10 from IE11 if it was never installed


I am running into issues with IE11 not working well in my environment and would like to drop down to IE10. However IE10 was never installed via Windows Update, so when I uninstall IE11 in installed updates, I end up back on IE8. But then when I try to update to IE10 I get a 9c59 error, and every resolution I have been able to find fails. And when I try to install it manually via a download, it also fails. But if I let Windows Update install IE11 again, it works fine.

So now I am back on IE11 and want to somehow get back to IE10. Does anyone know how to do this?


My System SpecsSystem Spec
03 Oct 2014   #2

Win-7-Pro64bit 7-H-Prem-64bit

Hi and welcome to SevenForums,
ie10-9.. have been removed and redirected to ie11 the current version,
This is one of the main reasons you should update as they are released then they will all be listed as windows updates and you can easily roll back to a previous version,

We might focus on the issues your having,
Post which security suite you have installed and any other third party utilities/ ccleaner.....

After updating to ie11 please do a full reset,
Export Favorites to html file before resetting Internet explorer/ just to be safe.

Tutorial of Resetting Internet explorer,
Accessing Internet Options from the Start menu search,
Reset process first opening Internet explorer

Post your Show all add-ons page Toolbars and extensions,
See the links above my signature for how if you need to,
There's also a "Fill in your system spec's" tool to do this chore for you
Manage add-ons,
Turn Internet explorer off and boot when prompted then turn ie back on,
My System SpecsSystem Spec
03 Oct 2014   #3

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1

Thanks for your response. I have done as instructed and here is the add-ons list

Attachment 335502
My System SpecsSystem Spec

03 Oct 2014   #4

Win-7-Pro64bit 7-H-Prem-64bit

Hi thanks for the updated info,
Do you have any third party tracking protection lists installed or add blockers ?

First I would uninstall Java completely if you did a full reset it did not get disabled,
Interesting reads,
Verify flash is installed,

Also use this free utility,
Temp files delete,
Run this as administrator and Start the scanner,
Shut your machine down after it finishes,
My System SpecsSystem Spec
04 Oct 2014   #5

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1

Well yes Java was disabled with the reset, but I enabled it again because I need it to work with some online forms I use. As far as other security applications installed, I use the Trend Micro Internet Security Suite. I am getting a little confused at this point as to the end goal we are working toward. I was trying to figure out how to successfully get back to IE10, but I don't see how disabling Java or what version of Flash I have, is going to aid in that endeavor. I have some web enabled forms and web applications that I use, that aren't working correctly in IE11, but do in IE10 or lower.
My System SpecsSystem Spec
04 Oct 2014   #6

Win-7-Pro64bit 7-H-Prem-64bit

Can't unless you have another computer with it installed on,
Microsoft has removed all download links for prior versions only ie11 exist now,
It's not offered via windows updates either wrong move uninstalling the update and deleting remnants,

I was attempting to figure out the Real issue which is obvious now with your last reply,
Trend Micro .....

You can try system restore to an earlier time,
or another browser if you don't want to get rid of trend.....
My System SpecsSystem Spec
04 Oct 2014   #7

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1

Well I have an IE10 download already, and when I was back on IE8 earlier this week, I was actually given a recommended update in Windows Update for IE10. The problem is, now that I have updated to IE11 once, and go in and uninstall the update, then both the Windows Update option for IE10 and the stand along installation for IE10 fail during installation. I'm just trying to figure out what hidden files or registry entries or etc. need to be deleted, so that an IE10 installation will take.
My System SpecsSystem Spec
04 Oct 2014   #8

Win-7-Pro64bit 7-H-Prem-64bit

Post where the download for ie10 is,
Test with a new administrator user account,
My System SpecsSystem Spec
05 Oct 2014   #9

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

When IE10 was first released it had some pre-requisite software

You could try rolling back to IE9 and then make sure the IE 10 pre-req KBs are not installed.
Internet Explorer 10 for Windows 7 SP1 Installation Prerequisites

The installation of Internet Explorer 10 for Windows 7 SP1 includes the installation of some additional required components and prerequisites, based on the target operating system.

Uninstalling one of these prerequisites, KB 2670838 - A platform update is available for Windows 7 SP1 and Windows Server 2008 R2 SP1, will result in uninstallation of IE10.

If any of the other required components and prerequisites are uninstalled, Internet Explorer 10 may experience reliability issues. If uninstalling the RTM version of KB2670838 from a previous Release Preview version, you will need to uninstall the Release Preview version of KB2670838 as well before it appears as completely removed.

Uninstalling Internet Explorer 10 for Windows 7 SP1 will leave the prerequisites still installed. For a list of required prerequisites, see KB 2818833 - Internet Explorer 10 for Windows 7 Installation Prerequisites.
Before you try to install IE 10, you should check your system file integrity.
Please follow the instructions in OPTION TWO of SFC /SCANNOW Command - System File Checker

Copy C:\Windows\Logs\CBS\CBS.log to your Desktop (it is a protected file so you cannot attach the original)

Attach the copy of the entire CBS.log to a new post.

I'm not sure if any of this will work - but it did when I had issues with 10 and 11. I rolled back to 8, then up to 9, 10 and 11 - it seems as the that interim time for 10 and 11 was difficult for many people and the issue your machine is exhibiting might be an artifact. I have reinstalled a few times since then (for other testing) and I went from IE 8 directly to IE 11 without any issues. I don't know if IE 10 contains the pre-req platform or is it will go get it, but it will give you a different error if it needs it and it's not there.

Don't add anything to the IEs as you go, just install (restart is often a good idea) and get to 10, then you can add things in.

My System SpecsSystem Spec
05 Oct 2014   #10

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Yes well I was running IE10 and I had to go back to IE9 all I did was to download IE10 and save it as a run application. When my employer wen to IE10 I just installed the 10 after getting rid of 9. This process went on to IE11 etc etc However I do remember an update fro IE10 - problem is I cannot get the download for IE10 on this machine as it is running 8.1 in 7 style or I would post the download for the OP. If I was at home I could do that from my main desktop, but I do notice the IE10 is available from Softonic and sites like that.
My System SpecsSystem Spec

 How to go to IE10 from IE11 if it was never installed

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