IE11 error code 9C48 through Windows Update


  1. SteelFighting
    Posts : 49
    Windows 7 Ultimate x64
       New #1

    IE11 error code 9C48 through Windows Update


    Hello everyone. It's been a while... :) I finally changed my laptop 'cause its GPU got burnt and they gave me a brand new Lenovo Z710 i3-4000m with a GT 745M (not bad). Anyhow, while updating after a new installation of Windows, every single one update got installed successfully except one (partially, you'll see what I mean): the notorious IE11 which always comes up with error 9C48. And I say partially because I HAVE IE 11 installed successfully the first time I installed it, through Windows Update (exhibit A & B below)!

    I know that I am making much fuzz for nothing now 'cause I could just hide that update and go on with my life. But I know that's something is not right and it's a shame to begin a brand new installation of my precious Windows 7 with errors.

    SURT installation completed successfully (KB947821), sfc /scannow didn't find any integrity violations, I have included only the CBS.log and CheckSUR.logs on my .rar file because I exceed the 8.00 mb limit with the CBS_Persist .zip folders. Thanks in advance for everyone's time to read my post. Peace out \/
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Sounds to me like a corrupted store somewhere - but before we start messing, let's have a look at some other files...
    Please upload the following files.
    C:\Windows\windowsupdate.log
    C:\windows\IE11_main.log
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  4. SteelFighting
    Posts : 49
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    No need to get you into trouble Noel, I just replaced its HDD with my trusted Samsung 840 EVO SSD from my previous laptop and had a clean reinstall of Windows 7 onto it, following SSD / HDD : Optimize for Windows Reinstallation. BUT I haven't installed the IE11 update from Windows Update yet. I am a bit scared to do so tbh What do you suggest? A standalone installation or a Windows Update one?
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    Try the WU one first.
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  7. SteelFighting
    Posts : 49
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    Worked like a charm. :) Thank you Noel and I'm sorry that I wasted your precious time whilst I was already reinstalling Windows.
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    No problem. Just glad it worked! ;-)
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