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failed new Windows Update installer code 800F081F after code 80072EE2
Hello,
I have been working patiently for the better part of three days, but cannot resolve the issue. I can no longer use Windows Update. Something seems to have happened on or after 19 July -- the final date that updates were installed. Thereafter, only failure messages in the log (now wiped clean, as a result of following one of the suggestions I found). When I click "check for updates", I receive a message that a problem occurred. The error code is 80072EE2
When I then click in that same window on "Check online for updates from Microsoft Update" I always get the message "Install new Windows Update software. To check for Windows Updates, you must first install an update for Windows Update. Install now." Naturally I click on this, only to receive error code 800F081F.
I have tried out several suggestions that did seemed relevant, including the 12 methods I found at
Windows Update service not running/ cmd says parameter incorrect - Microsoft Community
While trying to execute Method 5, I found that HKLM\COMPONENTS was missing from view. I found instructions on how to use Load Hive to make this visible again. No difference to Win Update.
I skipped Method 7, because my antivirus software is a MS product and has been in use for years, without any problems.
Method 10 proved impossible to execute: it seems to contain outdated information: you can no longer manually download these elements; instead you are redirected to a page that helpfully (irony) tells you that you should use Win Update on your own PC.
Method 11 tells me to take ownership of pending.xml: that is not present on my system.
Method 12: chkdsk results in the answer: "the drive, the path, or the file name is not valid"
I have now found this forum and have followed the instructions here to prepare for asking help.
Windows Update Posting Instructions
SURT has been run once more
SFC scan has not found any problems
I have included the error codes and described the sequence in which they are presented to me.
I attach the logs: however, the copy of the entire CBS folder is too large as a zip to attach (12 MB), so I have only attached the most recent logs.
Oh yes, and I have also "lost" my internal CD/DVD-drive somewhere en route: the driver has been identified as correct, but it won't appear in file explorer anymore, nor do (music) DVDs start up anymore when inserted. So I can also not make recovery DVDs etc.
I am very much hoping someone can help me, or maybe just tell me that it's OK to continue working without any Windows and Office updates coming in ? So far, my main programs (Outlook, Firefox, Word) seem to be doing fine.
Thanks,
Gert