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Windows 7 Activation fails, not counterfeit, have OEM install DVD
I started getting "Optional update delivery is not working" window with message "You may be a victim of software counterfeiting". Clicked "Go online and resolve now", installed Windows Activation Update, restarted, tried activating, got message "This product key could not be used", and code 0xC004C008.
I have the Windows 7 install disk, with its Certificate of Authenticity and product key, in front of me. I do not think it is counterfeit. The product key fragment in the report is the same as the product key on the install disk
I am hoping for some advice on interpreting the MGADiagTool report from y'all. This may be an easy one to call, perhaps related to being OEM instead of Retail. I don't know.
Thanks!
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-7C6WP-TVWWK-Q4D3B Windows Product Key Hash: odoEp11UE316PPx91Ha1SGSZuJo= Windows Product ID: 00426-OEM-9154385-67772 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {D4F521DC-4CBB-4926-AEDB-2B861FD0099E}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.140303-2144 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Enterprise 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{D4F521DC-4CBB-4926-AEDB-2B861FD0099E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Q4D3B</PKey><PID>00426-OEM-9154385-67772</PID><PIDType>3</PIDType><SID>S-1-5-21-916438447-2305710393-2758798999</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D946GZIS</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>TS94610J.86A.0047.2006.0911.0110</Version><SMBIOSVersion major="2" minor="4"/><Date>20060911000000.000000+000</Date></BIOS><HWID>EBE83407018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65354</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel Activation ID: cfb3e52c-d707-4861-af51-11b27ee6169c Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00182-543-867772-02-1033-7601.0000-2412014 Installation ID: 015434308351955266767031579653735763507410273753719362 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: Q4D3B License Status: Notification Notification Reason: 0xC004F009 (grace time expired). Remaining Windows rearm count: 3 Trusted time: 10/22/2014 1:36:04 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 9:1:2014 03:01 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GHEBUQGSOSqdsKn3rzwFdRnvsepeeqkgNc= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC INTEL D946GZIS FACP INTEL D946GZIS HPET INTEL D946GZIS MCFG INTEL D946GZIS WDDT INTEL D946GZIS ASF! INTEL D946GZIS SSDT INTEL CpuPm SSDT INTEL CpuPm SSDT INTEL CpuPm SSDT INTEL CpuPm SSDT INTEL CpuPm