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Windows 7: Failure Configuring windows updates Reverting changes Issue

23 Oct 2014   #1
Alysses

Windows 7 professional x64
 
 
Failure Configuring windows updates Reverting changes Issue

It's been about two months since i last used my laptop and for some reason i haven't been able to successfully update windows. I have tried SURT but with no success. I have my CBS linked on this post, hopefully that will be enough to diagnose what is going on with my laptop.

https://www.dropbox.com/s/zmg412yevdp5lra/CBS.zip?dl=0

Any help is greatly appreciated.


My System SpecsSystem Spec
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24 Oct 2014   #2
Alysses

Windows 7 professional x64
 
 

Bump
My System SpecsSystem Spec
26 Oct 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is clear - but I can see no evidence that you've run a SFC /SCANNOW.
That said, the major errors in the CBS data relate to Visual C++ v9
Code:
2014-10-23 10:53:49, Error                 CSI    00000008 (F) STATUS_RM_NOT_ACTIVE #918# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = 0, handle = {provider=NULL, handle=0}, da = (FILE_GENERIC_READ), oa = @0x97d268->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[57]"\SystemRoot\WinSxS\Temp\5633dc4ceaeecf0101000000a017f41b\"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x97d2f0, as = (null), fa = (FILE_ATTRIBUTE_DIRECTORY), sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0190005]
Error message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: "0x80071A91" should help - you'll have to use the manual fix, since the fixit will only work for Vista, if memory serves.
My System SpecsSystem Spec
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26 Oct 2014   #4
Alysses

Windows 7 professional x64
 
 

Thank you for your response Noel,

I attempted the manual fix you suggested but it didn't work out for me. I have tried using scf /scannow however it tells me that there is a system repair pending and a reboot is required. However, no matter how many times i reboot it still prompts me with the same message. I should have expanded on my boot up experience a little more in my first post but ill explain it here.

When i boot up my computer Windows begins to configure updates. Once that completes, the system restarts itself and once again configures updates. Once that round of updates complete it tells me that the updates failed to configure and once again reboots the system. Only after that point am i able to log back into my computer.
My System SpecsSystem Spec
26 Oct 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK -
I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
26 Oct 2014   #6
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

Just a thought.
Because the computer has been unused for so long is the time set correctly.
Incorrect time should give a code but who know, it's a computer.
My System SpecsSystem Spec
26 Oct 2014   #7
Alysses

Windows 7 professional x64
 
 

I can't copy the COMPONENT file because it is being used system and i can't find out what in the system is using it. Any ideas?
My System SpecsSystem Spec
27 Oct 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

In that case, you'll have to create the copy while in Safe Mode, as the system is probably having problems loading and unloading it.
My System SpecsSystem Spec
27 Oct 2014   #9
Alysses

Windows 7 professional x64
 
 

My System SpecsSystem Spec
29 Oct 2014   #10
Alysses

Windows 7 professional x64
 
 

bump
My System SpecsSystem Spec
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 Failure Configuring windows updates Reverting changes Issue




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